Beauty Retail Team Lead — Elevate Client Experience

LVMH; West Des Moines (IA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in West Des Moines (IA-Jordan Creek) is seeking a Sales and Service Leader to guide a high-performing team and deliver outstanding client experiences. This full-time, hourly role focuses on coaching, product knowledge, and a client-first mindset in a fast-paced beauty environment.

You will lead by example, drive store performance through personalized recommendations, and foster an inclusive culture.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire team members to deliver exceptional client service and achieve sales goals.
• Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
• Coach for growth by providing ongoing feedback and development to elevate team performance.
• Train and develop onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations including inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamwork to promote a culture of openness and belonging.
• Uphold Sephora standards by following company policies and ensuring a safe, enjoyable shopping experience.

Skills

Leadership

Coaching

Sales skills

Client service

Communication

Interpersonal skills

Job description

Sephora in West Des Moines (IA-Jordan Creek) is seeking a Sales and Service Leader to guide a high-performing team and deliver outstanding client experiences. This full-time, hourly role focuses on coaching, product knowledge, and a client-first mindset in a fast-paced beauty environment.

You will lead by example, drive store performance through personalized recommendations, and foster an inclusive culture.