Beauty Retail Team Lead & Client Experience Coach

Sephora; Salt Lake City (UT); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora in Salt Lake City is seeking a Sales and Service Leader to guide a high-performing team, elevate client experiences, and exceed store goals through coaching, product knowledge, and proactive service.

The role emphasizes leadership, collaboration, and a client-first mindset with a focus on inclusivity and brand initiatives, while maintaining operations and standards in a fast-paced retail environment.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment
• Proven ability to coach and inspire teams to achieve goals
• Strong sales and client service skills
• Excellent communication and interpersonal skills
• Comfortable in a fast paced and dynamic environment
• Quick learner with ability to absorb and share product knowledge and training
• Physically able to lift and carry up to 50 pounds

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Sales

Client service

Communication

Job description

Sephora in Salt Lake City is seeking a Sales and Service Leader to guide a high-performing team, elevate client experiences, and exceed store goals through coaching, product knowledge, and proactive service.

The role emphasizes leadership, collaboration, and a client-first mindset with a focus on inclusivity and brand initiatives, while maintaining operations and standards in a fast-paced retail environment.