Beauty Store Lead & Coach — Sales & Service

SEPHORA; Orem (UT); On-site; USD 52,000 - 70,000; Full time

Job summary

Sephora in Orem, UT is seeking an Assistant Store Manager to support the Store Manager with daily operations and team leadership. This on-site role focuses on delivering a superior client experience through staff coaching, product knowledge, and flawless store presentation.

The ideal candidate has prior store management experience, a strong customer focus, and a proven track record in driving sales while upholding Sephora’s standards.

Qualifications

• Strong customer-focused mindset.
• Effective communication for coaching team members and client interactions.
• Experience in store management and driving sales performance.
• Knowledge of retail loss prevention practices.
• Retail or beauty industry experience, supervisory preferred.
• Ability to work evenings, weekends, and holidays.
• Ability to lead diverse and inclusive teams.
• High school diploma required; business/retail education is a plus.

Responsibilities

• Oversee daily store operations and staffing to ensure a seamless client experience.
• Assist in scheduling and floor supervision to maximize sales and presentation.
• Coach team on product knowledge and service standards; monitor inventory.
• Maintain visual merchandising and store presentation; ensure policy compliance.
• Support loss prevention procedures and foster a positive, inclusive work environment.
• Resolve client issues and champion Sephora’s values in every interaction.

Skills

Customer focus

Communication skills

Store management experience

Loss prevention knowledge

Retail/beauty experience

Flexible schedule

Team leadership

Education

High school diploma or equivalent

Business/retail management education a plus

Job description

Sephora in Orem, UT is seeking an Assistant Store Manager to support the Store Manager with daily operations and team leadership. This on-site role focuses on delivering a superior client experience through staff coaching, product knowledge, and flawless store presentation.

The ideal candidate has prior store management experience, a strong customer focus, and a proven track record in driving sales while upholding Sephora’s standards.