Beauty Retail Manager: Lead & Elevate Guest Experience

Neill Corp

Atlanta (GA)

On-site

USD 42,000 - 64,000

Full time

33 hours ago
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Job summary

Aveda Arts & Sciences Institute in Atlanta, GA is seeking a dynamic Retail Manager to lead our beauty retail team and grow with a prestigious brand.

You will train retail advisors, manage staff schedules, coach team members, and interview new staff, while educating guests on products and ensuring a smooth journey from appointment start to checkout, plus managing appointment books, maintaining clean sales and stock areas, and serving as a knowledgeable resource for customers and staff.

Qualifications

  • 2+ years in a management role in a high volume retail or guest service environment
  • Outgoing and high energy, able to multi-task, inventory experience a plus

Responsibilities

  • Provide training to retail advisors, manage staff schedule, provide coaching to staff as needed, perform interviews for new staff
  • Educate guests on products
  • Ensure guests have a smooth transition from beginning of appointment until they check out
  • Manage appointment books and scheduling
  • Serve as a resource for general product knowledge to all customers and staff members
  • Help maintain clean sales and stock areas

Skills

Leadership
Customer service
Multi-tasking
Inventory management
Staff coaching

Job description

Aveda Arts & Sciences Institute in Atlanta, GA is seeking a dynamic Retail Manager to lead our beauty retail team and grow with a prestigious brand.

You will train retail advisors, manage staff schedules, coach team members, and interview new staff, while educating guests on products and ensuring a smooth journey from appointment start to checkout, plus managing appointment books, maintaining clean sales and stock areas, and serving as a knowledgeable resource for customers and staff.

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