Beauty Retail Manager: Lead, Train & Elevate Advisors

Neill Corp; Hammond (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

Aveda Arts & Sciences Institute in Hammond, LA is seeking a Retail Manager to lead the sales team and drive guest service excellence. You will train retail advisors, manage staff scheduling, coach underperforming teammates, and interview candidates for new positions.

The role requires educating guests on products, maintaining smooth appointment flow, managing schedules, and ensuring clean sales and stock areas. Aveda experience is a plus for this high-energy, customer-focused environment.

Qualifications

• 2+ years in a management role in a high volume retail or guest service environment.
• Outgoing and high energy, able to multi-task.
• Experience managing inventory; Aveda experience a plus.

Responsibilities

• Provide training to retail advisors, manage staff schedule, provide coaching to staff as needed, perform interviews for new staff
• Educate guests on products
• Ensure guests have a smooth transition from beginning of appointment until they check out
• Manage appointment books and scheduling
• Serve as a resource for general product knowledge to all customers and staff members
• Help maintain clean sales and stock areas

Skills

Staff management

Inventory management

Customer service

Multi-tasking

Aveda experience

Job description

Aveda Arts & Sciences Institute in Hammond, LA is seeking a Retail Manager to lead the sales team and drive guest service excellence. You will train retail advisors, manage staff scheduling, coach underperforming teammates, and interview candidates for new positions.

The role requires educating guests on products, maintaining smooth appointment flow, managing schedules, and ensuring clean sales and stock areas. Aveda experience is a plus for this high-energy, customer-focused environment.