Beauty Retail Leader & Client Experience Coach

Sephora Group; Beverly Hills (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora Beverly Hills seeks a Sales and Service Leader to drive client experiences and sales through coaching and collaboration. You’ll lead by example, elevate product knowledge, and foster an inclusive, high-performing team at 270 N. Beverly Dr, Beverly Hills.

The role emphasizes leadership, mentorship, and delivering exceptional service in a fast-paced beauty retail environment. Flexible scheduling and peak-hour availability are required.

Qualifications

• Minimum 2 years of leadership experience in retail or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds.
• Comfortable in a fast paced and dynamic environment.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Coaching

Client service

Communication

Job description

Sephora Beverly Hills seeks a Sales and Service Leader to drive client experiences and sales through coaching and collaboration. You’ll lead by example, elevate product knowledge, and foster an inclusive, high-performing team at 270 N. Beverly Dr, Beverly Hills.

The role emphasizes leadership, mentorship, and delivering exceptional service in a fast-paced beauty retail environment. Flexible scheduling and peak-hour availability are required.