Beauty Retail Leader & Coach - Elevate Client Experience

Sephora Group; Arcadia (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Employee discounts

Job summary

Sephora in Arcadia, CA is seeking a Sales and Service Leader to guide a high-performing team and deliver outstanding client service. You will coach, mentor, and develop staff to achieve sales goals and elevate the in-store experience.

This full-time role requires leadership experience in retail or hospitality, excellent communication, and the ability to thrive in a fast-paced environment. Expect a dynamic, inclusive team culture with opportunities to grow.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Sales

Client service

Communication

Fast-paced

Learning agility

Job description

Sephora in Arcadia, CA is seeking a Sales and Service Leader to guide a high-performing team and deliver outstanding client service. You will coach, mentor, and develop staff to achieve sales goals and elevate the in-store experience.

This full-time role requires leadership experience in retail or hospitality, excellent communication, and the ability to thrive in a fast-paced environment. Expect a dynamic, inclusive team culture with opportunities to grow.