Beauty Lead: Elevate Customer Experience & Sales

JCPenney; Harrisonburg (LA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Employee discount

Job summary

JCPenney is seeking a Beauty Lead to provide a personalized shopping experience for customers, leveraging product knowledge and service standards. The role focuses on driving sales, delivering stellar customer service, and supporting store operations within the beauty department.

The position involves engaging customers, promoting loyalty programs, and ensuring promotions are executed while maintaining a clean and inviting store environment. Prior retail or beauty experience is advantageous.

Qualifications

• Experience in customer service or retail preferred.
• Ability to engage customers and close sales.
• Strong communication and interpersonal skills.

Responsibilities

• Engage customers to assess needs and recommend products.
• Meet or exceed sales and productivity goals.
• Promote loyalty programs and promotions.
• Handle POS transactions, returns and exchanges.
• Maintain clean, organized sales floor and product testers.

Skills

Customer service

Sales

Communication

Relationship building

Tools

POS system

Job description

JCPenney is seeking a Beauty Lead to provide a personalized shopping experience for customers, leveraging product knowledge and service standards. The role focuses on driving sales, delivering stellar customer service, and supporting store operations within the beauty department.

The position involves engaging customers, promoting loyalty programs, and ensuring promotions are executed while maintaining a clean and inviting store environment. Prior retail or beauty experience is advantageous.