Beauty Keyholder - Drive Sales & Elevate Customer Experience

L'Oreal USA, Inc; Newton (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

VIP Shop discount

Learning & Development Opportunities

Employee Resource Groups

Mental Health & Wellness Programs

Job summary

Kiehl's Since 1851 is hiring a Keyholder to support the Store Manager in reaching sales goals and ensuring a best-in-class customer experience.

You will help present products, train staff, enforce policies, and maintain a neat, organized store while delivering exceptional service. The role requires retail/cosmetic experience and a high school diploma, with US work authorization.

Bilingual ability is a plus and enthusiasm for eyewear is encouraged for growth within L'Oreal's network.

Qualifications

• Retail or cosmetic experience preferred.
• Customer service experience required.
• Must be 18 years or older and authorized to work in the United States.

Responsibilities

• Assist Store Manager in achieving store sales goals and individual targets.
• Deliver superior customer service and develop customer relationships.
• Maintain product and brand image presentation with a neat, organized store.
• Perform open and close procedures and provide training to new employees.

Skills

Retail experience

Customer service

Communication skills

Analytical skills

Basic computer skills

Bilingual: Spanish or Mandarin

Education

High School Diploma or GED

Job description

Kiehl's Since 1851 is hiring a Keyholder to support the Store Manager in reaching sales goals and ensuring a best-in-class customer experience.

You will help present products, train staff, enforce policies, and maintain a neat, organized store while delivering exceptional service. The role requires retail/cosmetic experience and a high school diploma, with US work authorization.

Bilingual ability is a plus and enthusiasm for eyewear is encouraged for growth within L'Oreal's network.