Beauty Experience Specialist

Ulta Beauty, Inc.; Avondale (AZ); On-site; USD 19,286 - 27,552; Full time

Job summary

Ulta Beauty, Inc. is seeking a Beauty Advisor to deliver exceptional guest experiences, handle sales, and support store operations.

This role focuses on service, merchandising, and in-store events to drive sales while maintaining a welcoming environment for every guest. The Beauty Advisor helps guests choose products, performs demonstrations, and participates in promotions, with a strong emphasis on knowledge of skincare, makeup, and haircare.

Qualifications

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Demonstrates a passion for guest service and competency for selling.
• Proficient with basic technology (e.g., Point of Sale system and Apple devices).
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services.
• Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these products and services to better serve guests.
• Maintain prompt, regular attendance.

Skills

Guest service

Sales competency

Customer relationships

Troubleshooting

Teamwork & independence

Education

High school diploma

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty, Inc. is seeking a Beauty Advisor to deliver exceptional guest experiences, handle sales, and support store operations.

This role focuses on service, merchandising, and in-store events to drive sales while maintaining a welcoming environment for every guest. The Beauty Advisor helps guests choose products, performs demonstrations, and participates in promotions, with a strong emphasis on knowledge of skincare, makeup, and haircare.