Beauty Counter Manager - Southpark

brobstongroup.com - Jobboard; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a skilled Beauty Counter Manager in Charlotte, North Carolina. This role focuses on delivering personalized makeup and skincare experiences while driving sales performance. Responsibilities include providing makeup applications, meeting sales goals, managing vendor events, and maintaining a welcoming counter environment.

The ideal candidate will possess a passion for beauty, strong customer service skills, and the ability to multitask in a fast-paced environment. Flexibility for evening and weekend shifts is required.

Qualifications

• Passion for beauty trends and makeup application.
• Strong customer service skills and ability to resolve concerns.
• Flexible availability including evenings and weekends.

Responsibilities

• Provide makeup applications and skincare consultations.
• Set and achieve personal and counter sales goals.
• Manage scheduling and execution of vendor events.

Skills

Customer service

Makeup application

Sales goals achievement

Job description

Summary

The Beauty Counter Manager leads sales and service for an assigned beauty brand counter, delivering personalized makeup and skincare experiences while driving sales performance. This role combines hands-on beauty application, coaching, and digital selling to build customer relationships and meet counter goals. The manager also coordinates vendor events and maintains a welcoming, organized counter environment.

Responsibilities

• Provide makeup applications, skincare consultations, and product recommendations tailored to customer needs
• Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media
• Manage scheduling and execution of vendor events, promotions, and maintain strong vendor relationships
• Handle sales transactions, refunds, exchanges, and enroll customers in the rewards program
• Maintain a customer-ready counter through organization, cleanliness, and merchandising

Requirements

• Passion for beauty trends, makeup application, and skincare with strong customer service skills
• Ability to connect with customers, proactively resolve concerns, and contribute to a positive team environment
• Strong multitasking, organization, follow-through, and a drive to achieve sales goals
• Flexible availability including evenings and weekends
• Physical requirements include continuous movement for 6-8 hours per shift, frequent bending and reaching, frequent use of hands, and lifting up to 25 pounds