Beauty Counter Lead: Sales & Trends Champion

Nordstrom Inc; Pittsburgh (Allegheny County); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical Vision

Dental

Retirement Plan

Merchandise Discount

Life Insurance

Disability Insurance

PTO & Holidays

EAP

Job summary

Nordstrom, Inc. in the Pittsburgh area seeks a Beauty Counter Manager to lead the customer experience in the beauty department. You will drive sales, mentor staff, and coordinate events with luxury brand partners while staying current on trends and product knowledge.

The role blends sales leadership with education, elevating customer service through personalized consultations, makeovers, and skincare analyses. Flexibility for evenings/weekends is required.

Qualifications

• Passion for customer service and beauty including trends, makeup application, and skincare.
• Excellent ability to connect with customers and handle concerns proactively.
• Empathy and respect for all customers during makeup/skincare sessions.
• Strong multitasking, organization, and follow-through with sales goals.

Responsibilities

• Conduct makeup applications and skincare analyses, recommending products.
• Collaborate with team to create welcoming, inclusive customer experiences.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage vendor events and promotions scheduling/execution.
• Build and maintain vendor relationships to maximize results.
• Keep department organized and customer-ready with current beauty knowledge.

Skills

Customer service

Beauty knowledge

Makeup application

Skincare knowledge

Sales driven

Tech savvy

Networking

Ownership

Job description

Nordstrom, Inc. in the Pittsburgh area seeks a Beauty Counter Manager to lead the customer experience in the beauty department. You will drive sales, mentor staff, and coordinate events with luxury brand partners while staying current on trends and product knowledge.

The role blends sales leadership with education, elevating customer service through personalized consultations, makeovers, and skincare analyses. Flexibility for evenings/weekends is required.