Beauty Counter Lead — Makeup & Skincare Expert

Nordstrom; Coral Gables (FL); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Merchandise Discount

EAP Resources

Job summary

Nordstrom in the United States (Coral Gables area) seeks a Beauty Counter Manager in the Nordstrom Beauty Department. You will create personalized beauty experiences, drive sales, and mentor a team while leveraging in-store and digital tools to build customer loyalty.

Ideal candidates thrive in a commissioned environment, stay current with beauty trends, and can develop a customer following both in-store and online. Join a passionate team that values your unique skills.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.
• High level of ownership, accountability, and initiative.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media).
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty product knowledge

Makeup application

Sales goals

Social media selling

Teamwork

Flexibility

Communication

Job description

Nordstrom in the United States (Coral Gables area) seeks a Beauty Counter Manager in the Nordstrom Beauty Department. You will create personalized beauty experiences, drive sales, and mentor a team while leveraging in-store and digital tools to build customer loyalty.

Ideal candidates thrive in a commissioned environment, stay current with beauty trends, and can develop a customer following both in-store and online. Join a passionate team that values your unique skills.