Beauty Counter Lead: Elevate Sales & Personalized Beauty

Nordstrom Canada Retail Inc; Novi (MI); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

401k

Job summary

Nordstrom Beauty Department seeks a Counter Manager who blends sales with education to delight customers. You’ll perform makeup applications, skincare analyses, and product recommendations while guiding a team toward personal and counter goals.

This role emphasizes digital and in-store selling, vendor events, and maintaining an inviting, organized counter. You will build customer loyalty through Nordstrom Rewards, stay current on beauty trends, and collaborate with luxury brand partners to drive

Qualifications

• Passion for beauty, customer service, and trends.
• Ability to connect with customers and handle concerns proactively.
• Comfort with sales goals and performance in a commission-driven environment.
• Strong multitasking, organization, and follow-through in a fast-paced setting.
• Willingness to work flexible evenings/weekends as needed.

Responsibilities

• Perform makeup applications and skincare analyses to recommend products.
• Collaborate with team to create welcoming, inclusive customer experience.
• Set and pursue personal and counter sales goals using in-store and digital tools.
• Coordinate vendor events and promotions scheduling and execution.
• Maintain strong vendor relationships to maximize business results.
• Keep department organized and customer-ready, with up-to-date product knowledge.

Skills

Customer service

Sales leadership

People skills

Digital selling

Organization

Time management

Job description

Nordstrom Beauty Department seeks a Counter Manager who blends sales with education to delight customers. You’ll perform makeup applications, skincare analyses, and product recommendations while guiding a team toward personal and counter goals.

This role emphasizes digital and in-store selling, vendor events, and maintaining an inviting, organized counter. You will build customer loyalty through Nordstrom Rewards, stay current on beauty trends, and collaborate with luxury brand partners to drive