Beauty Counter Lead: Elevate Client Beauty Experience

Nordstrom, Inc.; Spokane (WA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom is seeking a Beauty Counter Manager in Spokane, WA to blend sales leadership with education, delivering personalized beauty experiences and driving brand performance. You will mentor a team, host vendor events, and leverage both in-store and social tools to grow a loyal customer base.

The role emphasizes customer service, knowledge of trends, and strong organizational skills, with a flexible schedule including evenings and weekends in a commission-based environment.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup/skincare applications.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team to create a welcoming environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital selling tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with beauty trends and product knowledge through trainings.
• Manage sales, refunds, exchanges, and build customer loyalty via Nordstrom Rewards.

Skills

Customer service

Beauty knowledge

Sales goals

Networking

Technology

Tools

Digital selling tools

Job description

Nordstrom is seeking a Beauty Counter Manager in Spokane, WA to blend sales leadership with education, delivering personalized beauty experiences and driving brand performance. You will mentor a team, host vendor events, and leverage both in-store and social tools to grow a loyal customer base.

The role emphasizes customer service, knowledge of trends, and strong organizational skills, with a flexible schedule including evenings and weekends in a commission-based environment.