Beauty Concierge & Skincare Consultant

Macy's; Aurora (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Holidays (8)

Job summary

Macy's is seeking a Cosmetic Sales Colleague (Beauty Advisor) to provide expert beauty guidance, conduct product demonstrations, and tailor consultations to individual customers. Build lasting client relationships through personalized service, ongoing follow-up, and loyalty engagement.

The role emphasizes hospitality, product knowledge, and achieving sales goals in a dynamic retail environment. Full-time and part-time schedules include core beauty floor coverage, with emphasis on customer

Qualifications

• At least 1 year of customer service or selling experience.
• Ability to communicate effectively with customers, coworkers and supervisors.
• Demonstrates product knowledge and willingness to learn beauty trends.

Responsibilities

• Greet customers, understand needs and build relationships.
• Demonstrate product application and provide tailored skincare recommendations.
• Drive sales and loyalty by maintaining organized, shoppable spaces and promoting offers.
• Use POS and digital tools to complete transactions and capture client information.
• Participate in trainings and vendor education to stay current on trends.

Skills

Customer service

Sales experience

Communication

Clienteling

Product knowledge

Tools

POS systems

Handheld devices

Job description

Macy's is seeking a Cosmetic Sales Colleague (Beauty Advisor) to provide expert beauty guidance, conduct product demonstrations, and tailor consultations to individual customers. Build lasting client relationships through personalized service, ongoing follow-up, and loyalty engagement.

The role emphasizes hospitality, product knowledge, and achieving sales goals in a dynamic retail environment. Full-time and part-time schedules include core beauty floor coverage, with emphasis on customer