Beauty Concierge & Skincare Expert

Macy's, Inc.; San Bernardino (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Macy's, Inc. is seeking a Cosmetic Sales Colleague (Beauty Advisor) to be the trusted expert our customers turn to for all things beauty.

You will educate customers, conduct product demonstrations, and provide tailored consultations that match individual needs and style. Building lasting client relationships is central: you’ll grow and manage a loyal client base through follow‑ups, virtual outreach, and personalized service, always aiming to exceed expectations and drive sales.

Qualifications

• Minimum 1 year of customer service or selling experience.
• Read and understand employment policies and safety rules in English.
• Deliver personalized beauty experiences by building relationships with customers and demonstrating product application.

Responsibilities

• Educate customers on beauty products and trends; conduct product demonstrations and consultations.
• Drive sales by promoting offers, loyalty programs, and new launches.
• Build and manage a loyal client base through follow-up, events, and personalized service.

Skills

Customer service

Sales skill

Communication

Teamwork

Tools

POS system

Job description

Macy's, Inc. is seeking a Cosmetic Sales Colleague (Beauty Advisor) to be the trusted expert our customers turn to for all things beauty.

You will educate customers, conduct product demonstrations, and provide tailored consultations that match individual needs and style. Building lasting client relationships is central: you’ll grow and manage a loyal client base through follow‑ups, virtual outreach, and personalized service, always aiming to exceed expectations and drive sales.