Beauty Concierge: Guest Experience & Demos

Ulta Beauty, Inc.; Ocean City (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Job summary

Ulta Beauty is seeking a Beauty Advisor to deliver an exceptional guest experience, showcase makeup and skincare services, and drive in-store sales. You will greet guests, offer personalized recommendations, and support campaigns and events to enhance loyalty.

The role requires knowledge of beauty products, strong service mindset, and the ability to work a flexible schedule, including evenings and weekends. Comprehensive benefits apply for full-time staff.

Qualifications

• Demonstrates a passion for guest service and competency for selling.
• Proficient with basic technology (e.g., Point of Sale system and Apple devices)
• Ability to build and maintain strong customer relationships
• Ability to troubleshoot
• Ability to work independently and as part of a team

Responsibilities

• Contribute to meeting store goals related to retail and service sales
• Provide guest-friendly environment and personalized service
• Handle customer service, sales, refunds, and exchanges
• Perform makeup applications and skincare analysis
• Book appointments for services and in-store events
• Stay informed about products and their ingredients
• Maintain regular attendance

Skills

Guest service passion

POS proficiency

Customer relationships

Troubleshooting

Team player

Education

High school diploma preferred

Job description

Ulta Beauty is seeking a Beauty Advisor to deliver an exceptional guest experience, showcase makeup and skincare services, and drive in-store sales. You will greet guests, offer personalized recommendations, and support campaigns and events to enhance loyalty.

The role requires knowledge of beauty products, strong service mindset, and the ability to work a flexible schedule, including evenings and weekends. Comprehensive benefits apply for full-time staff.