Beauty Advisor: Skincare Expert & Customer Concierge

Macy's, Inc.; Cherry Hill Township (NJ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Eight paid holidays

Employee discounts

Performance-based incentives

Job summary

Macy’s, Inc. is seeking a Cosmetic Sales Colleague, also known as a Beauty Advisor, to serve as a trusted beauty expert. You will educate customers, demonstrate products, and tailor consultations to individual style and needs.

Build lasting relationships through proactive outreach and personalized service while aiming to exceed sales goals. Join Macy’s in a dynamic retail setting where you’ll greet customers warmly, promote the Loyalty program, and help shoppers feel confident and cared for.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• At least 1 year of customer service or selling experience.
• Able to read and understand employment policies in English.
• Strong product knowledge and the ability to educate customers on makeup and skincare.

Responsibilities

• Provide expert beauty advice and product demonstrations to customers.
• Build personalized consultations to match customers’ needs and style.
• Drive sales and loyalty through clienteling and follow-up outreach.
• Maintain a clean, organized shop floor and display signage.
• Use POS and digital tools to finalize transactions and capture customer data.

Skills

Customer service

Sales

Beauty expertise

Communication

Teamwork

Tools

POS systems

Job description

Macy’s, Inc. is seeking a Cosmetic Sales Colleague, also known as a Beauty Advisor, to serve as a trusted beauty expert. You will educate customers, demonstrate products, and tailor consultations to individual style and needs.

Build lasting relationships through proactive outreach and personalized service while aiming to exceed sales goals. Join Macy’s in a dynamic retail setting where you’ll greet customers warmly, promote the Loyalty program, and help shoppers feel confident and cared for.