Beauty Advisor & Skincare Expert — Build Loyal Clients

Macy's; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Paid time off

401(k) match

Job summary

Macy's is seeking a Cosmetic Sales Colleague, also known as a Beauty Advisor, to educate customers, demonstrate products, and tailor consultations to individual needs. You will build lasting client relationships, grow a loyal client base, and help customers leave confident and ready to return.

You will manage a shoppable space, stay current on trends, and drive sales through personalized service, promotions, and excellent hospitality.

Qualifications

• 1 year of customer service or selling experience required.
• Flexible availability including weekends and holidays.
• Ability to read and understand English employment policies.
• Deliver personalized beauty experiences and educate customers.

Responsibilities

• Educate customers on beauty products and provide demonstrations.
• Build and manage a loyal client base through follow-up and personalized service.
• Drive sales while maintaining an organized, shoppable space.
• Utilize loyalty benefits and promotions to enhance customer experience.
• Process transactions accurately using POS and digital tools.

Skills

Customer service

Sales experience

Communication skills

Relationship building

Product knowledge

Teamwork

Tools

POS system

CRM

Vendor training tools

Job description

Macy's is seeking a Cosmetic Sales Colleague, also known as a Beauty Advisor, to educate customers, demonstrate products, and tailor consultations to individual needs. You will build lasting client relationships, grow a loyal client base, and help customers leave confident and ready to return.

You will manage a shoppable space, stay current on trends, and drive sales through personalized service, promotions, and excellent hospitality.