Beauty Advisor - La Mer

Brobston Group; Boston (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

Brobston Group is seeking a La Mer brand expert to provide personalized beauty consultations and top-notch customer service at our Boston counter. You will build lasting client relationships, help clients discover appropriate products, and strive to achieve sales goals in a welcoming, well-merchandised environment.

You will demonstrate makeup techniques, record preferences in clienteling tools, and collaborate with team members and the brand account executive to maintain an engaging counter and

Qualifications

• At least one year of retail experience, preferably in cosmetics or a customer-focused environment.
• Demonstrated sales success, including the ability to exceed quota.
• Ability to provide professional makeup and treatment consultations and applications.
• Strong communication, organization, attention to detail, and ability to work independently and as part of a team.
• Ability to learn and use online clienteling tools and software.

Responsibilities

• Meet individual, vendor, event, and department sales goals.
• Consult with customers, demonstrate products, close sales, and follow up to support an exceptional experience.
• Use clienteling tools to record customer information and preferences and grow business.
• Maintain counter presentation and collaborate with team members and the brand account executive.

Skills

Customer service

Sales skills

Communication

Teamwork

Attention to detail

Job description

Summary

Provide personalized beauty consultations and customer service as the La Mer brand expert. Build lasting client relationships, achieve sales goals, and maintain a welcoming, well-merchandised counter.

Responsibilities

• Meet individual, vendor, event, and department sales goals.
• Consult with customers, demonstrate products, close sales, and follow up to support an exceptional experience.
• Use clienteling tools to record customer information and preferences and grow business.
• Maintain counter presentation and collaborate with team members and the brand account executive.

Requirements

• At least one year of retail experience, preferably in cosmetics or a customer-focused environment.
• Demonstrated sales success, including the ability to exceed quota.
• Ability to provide professional makeup and treatment consultations and applications.
• Strong communication, organization, attention to detail, and ability to work independently and as part of a team.
• Ability to learn and use online clienteling tools and software.