Beauty Advisor: Elevate Guest Experience & Growth

Ulta Beauty, Inc.; South Carolina; On-site; USD 17,000 - 22,000; Full time

Job summary

Ulta Beauty in the United States is seeking a Beauty Advisor (BA) to deliver exceptional guest experiences by assessing individual beauty needs, performing makeup applications, and guiding guests through product benefits and promotions.

The role focuses on service and sales, maintaining store standards, stocking fixtures, and contributing to in-store events and guest loyalty initiatives while working with a supportive team.

Qualifications

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Demonstrates a passion for guest service and competency for selling.
• Proficient with basic technology (e.g., Point of Sale system and Apple devices).
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, and informing guests about promotions and services.
• Couriouly handle customer service, sales, refunds, and exchanges and assist with on-line orders.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Stay informed regarding new and existing products and services to better serve guests.
• Maintain prompt, regular attendance.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.
• Collaborate with managers and associates to grow the business.
• Participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.

Skills

Guest service

Sales competency

Tech proficiency

Customer relationships

Troubleshooting

Teamwork

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty in the United States is seeking a Beauty Advisor (BA) to deliver exceptional guest experiences by assessing individual beauty needs, performing makeup applications, and guiding guests through product benefits and promotions.

The role focuses on service and sales, maintaining store standards, stocking fixtures, and contributing to in-store events and guest loyalty initiatives while working with a supportive team.