Beauty Advisor: Elevate Guest Experience & Services

Ulta Beauty, Inc.; Albertville (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Ulta Beauty, Inc. is hiring a Beauty Advisor to provide an exceptional guest experience, assess needs, and guide purchases with knowledge of products and services. The BA will support sales goals, in-store events, and loyalty programs while maintaining store standards and strong guest relationships.

The role focuses on personalized service, makeup artistry, skincare analysis, and promoting promotions and services to enhance the guest journey in a dynamic beauty environment.

Qualifications

• High school diploma is preferred
• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred
• Demonstrates a passion for guest service and competency for selling
• Proficient with basic technology (e.g., Point of Sale system and Apple devices)
• Ability to build and maintain strong customer relationships
• Ability to troubleshoot
• Ability to work independently and as part of a team

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Greet and engage each guest entering the store, personalize service to their needs, answer questions about products and services, inform guests about promotions and sales, and recommend complementary Ulta Beauty products and/or services.
• Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these products and services to better serve guests.
• Maintain prompt, regular attendance.

Skills

Guest service

POS proficiency

Customer relationships

Troubleshooting

Team player

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty, Inc. is hiring a Beauty Advisor to provide an exceptional guest experience, assess needs, and guide purchases with knowledge of products and services. The BA will support sales goals, in-store events, and loyalty programs while maintaining store standards and strong guest relationships.

The role focuses on personalized service, makeup artistry, skincare analysis, and promoting promotions and services to enhance the guest journey in a dynamic beauty environment.