Beauty Advisor: Consultative Sales & Upsell Expert

Kohl's; Exton (PA); On-site; USD 21,000 - 30,000; Full time

Job summary

Kohl's is seeking a Beauty Advisor to drive sales through a passion for beauty and a consultative approach. You will engage clients, identify needs, and maintain expert knowledge of top beauty brands while executing Sephora at Kohl’s standards.

You will support replenishment, visual merchandising, and inventory processes, delivering an excellent client experience in a retail environment.

Qualifications

• Experience in beauty retail or consultative sales.
• Ability to upsell and drive sales.
• Knowledge of beauty brands and trends.
• Ability to follow visual merchandising standards.
• Willingness to complete training.

Responsibilities

• Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
• Demonstrate credibility to the client through knowledge of products and beauty trends
• Inspire clients through demonstrating products and application of products to drive sales
• Actively engage and complete all required training to expand knowledge
• Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
• Support omni-processing within the department
• Support inventory management from receipt to sale, including freight processing, back stocking, replenishment, inventory counts and price changes
• Support visual elements of the department and communicate missed or damaged product/fixtures to the supervisor

Skills

Customer service

Product knowledge

Upselling

Visual merchandising

Training & development

Inventory management

Job description

Kohl's is seeking a Beauty Advisor to drive sales through a passion for beauty and a consultative approach. You will engage clients, identify needs, and maintain expert knowledge of top beauty brands while executing Sephora at Kohl’s standards.

You will support replenishment, visual merchandising, and inventory processes, delivering an excellent client experience in a retail environment.