BearPass Card Office Assistant - Work Study

Missouri State University; Springfield, Northern (MO, KY); Hybrid; USD 18,000 - 23,000; Full time

Job summary

Missouri State University is seeking a student employee for a Work-Study position at the Springfield Campus. The role involves assisting with BearPass Card setup, taking customer photos, and maintaining an orderly office environment.

Primary duties include greeting Faculty/Staff/Students, providing customer service, answering phones and emails, filing, data entry, and basic cash handling. A Federal Work-Study award is required to qualify for this position.

Qualifications

• Good communication skills and knowledge of general office duties such as phone etiquette, filing and general computer skills.
• Some cash handling experience is preferred.
• Must be punctual, responsible, personable and dependable.

Responsibilities

• Work shifts at the BearPass Card Office as assigned, taking photos of customers, assisting customers setting up the Digital BearPass Card and cleaning and maintaining the area.
• Provide good customer service to Faculty/Staff/Students.
• Perform clerical duties- answering the phone and emails, filing, data entry, and some cash handling.

Skills

Communication skills

Cash handling

Customer service

Education

Federal Work-Study Recipient

Job description

Please see Special Instructions for more details.

Proof of work study award is required

Position Title

Student Status

Student Status Work Study Required- You are required to be a Federal Work Study Recipient to hold this position.

Work Location

Work Location Springfield Campus

Department

Hiring Range

Hiring Range 15.00

Sponsorship Information

Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.

Department/Employer Operating Hours

Department/Employer Operating Hours 8AM-4PM

How many hours per week are required?

How many hours per week are required? 10

Description of Primary Duties

Work shifts at the BearPass Card Office as assigned, taking photos of customers, assissting customers setting up the Digital BearPass Card and cleaning and maintaining the area. Provide good customer service to Faculty/Staff/Students. Perform clerical duties- answering the phone and emails, filing, data entry, and some cash handling.

Required Qualifications

Good communication skills and knowledge of general office duties such as phone etiquette, filing and general computer skills. Some cash handling experience is preferred. Must be punctual, responsible, personable and dependable. Present a good image of Missouri State University by means of a tidy appearance, a pleasant and helpful disposition and a positive attitude.

Non-Discrimination Statement Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972. This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America. The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, [e-mail], 417-836-4252.

Open Date

Open Date 09/02/2026

Close Date

Close Date 09/15/2026

Required Documents

• Resume
• Work Study Award Letter (Student)

Optional Documents

• Cover Letter
• Letter of Recommendation-1 (Non-confidential)

Supplemental Questions

Required fields are indicated with an asterisk (*).

• How many credit hours are you currently enrolled in?
  (Open Ended Question)
• Would you be available to work during University breaks?
  • Always
  • Sometimes
  • Never
• How many hours per week are you available to work?
  • up to 15 hours per week
  • 15 to 20 hours per week
  • 20 to 30 hours per week
  • up to 40 hours per week
• How many days do you prefer to work?
  • I prefer to work 2 days per week
  • I prefer to work 3 to 4 days per week
  • I prefer to work 4 to 5 days per week
  • I prefer to work only on an "as needed" or "fill in" basis
• Are you currently seeking a degree at Missouri State University? Or are you currently seeking a teacher certification at Missouri State University?
  • Yes
  • No
  • I'm not sure.
• Is your cumulative and/or semester GPA a 2.00 or better?
  • Yes
  • No
  • I don't know

If you have questions:

Office of Human Resources
(t)417-836-5102
Monday - Friday
8 a.m. to 5 p.m.

If you have student employment questions:
Student Employment Services
(t)417-836-5627
Monday - Friday
8 a.m. to 5 p.m.