Beach & Pool Experience Ambassador

Pyramid Global Hospitality; United States; On-site; USD 9,900 - 13,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

Pyramid Global Hospitality is recruiting for a front-line role at our West Grand Cayman Seven Mile Beach resort and spa. You will welcome guests, enforce safety rules, maintain beach and pool areas, and assist with rentals and concessions to deliver outstanding experiences.

Ideal candidates have a high school diploma (or equivalent), 1–2 years in hospitality or related work, and strong English communication.

Qualifications

• High school diploma or equivalent preferred.
• 1-2 years’ experience in customer service, hospitality, recreation, beach/pool operations, or general maintenance/handyman work is an advantage.
• Excellent communication and interpersonal skills; friendly, professional, and approachable attitude.
• Ability to multitask, prioritize, and stay composed in a fast-paced, guest-facing setting.
• Basic knowledge of safety protocols, emergency response, and preventive maintenance practices.
• Comfortable performing physical labor outdoors in all weather conditions.
• Valid CPR and First Aid certification preferred (training can be provided if needed).
• Must be at least 18 years of age.
• Proficiency in speaking, reading, writing, and understanding English (primary workplace language).
• Experience with basic tools, pool/beach upkeep, light repairs, or concession operations is a plus.

Responsibilities

• Guest Services & Interaction — Welcome guests warmly, verify permits/wristbands/tickets, explain beach and pool rules, policies, and safety guidelines clearly and professionally.
• Safety & Compliance — Actively monitor the pool, beach, and oceanfront areas to ensure guest safety and enforce safety protocols.
• Facility Maintenance & Upkeep — Perform daily routine and preventive maintenance to keep beach and pool areas pristine and appealing.
• Cleaning & Organization — Restock supplies, clean restrooms/showers, empty trash, organize equipment/storage, and arrange furniture.
• Rentals & Concessions — Assist guests with chair/umbrella/pool float rentals; process payments; manage food/beverage sales.
• Operational Support — Support lifeguards, assist with pool maintenance, check water levels, and operate mobility equipment for patrolling.

Job description

Pyramid Global Hospitality is recruiting for a front-line role at our West Grand Cayman Seven Mile Beach resort and spa. You will welcome guests, enforce safety rules, maintain beach and pool areas, and assist with rentals and concessions to deliver outstanding experiences.

Ideal candidates have a high school diploma (or equivalent), 1–2 years in hospitality or related work, and strong English communication.