BDC Service Specialist

Hudsonlexus; Irmo (SC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Pay based on experience plus bonuses

Medical, Dental and Vision Insurance

401(k) retirement plan with employer match

Paid Vacation and Personal Leave

Career advancement opportunities

Job summary

Hudsonlexus is looking to hire Business Development Service Specialists in Irmo, South Carolina. Candidates should be motivated and goal-driven to help the company continue its growth. The role involves responding to customer inquiries and managing appointments, with the potential for training offered.

The ideal candidate will have excellent communication skills and customer service experience. We provide a supportive work environment and value the contributions of all our employees.

Qualifications

• Automotive experience preferred, but training is provided.
• Experience in call centers or customer service is a huge plus.
• Must have a valid driver's license with an acceptable record.

Responsibilities

• Respond to Internet and telephone customers’ inquiries.
• Secure and set sales appointments.
• Execute proactive marketing campaigns.

Skills

Customer service

Communication skills

Self-motivation

Energetic

Call centers experience

Job description

Description

Jim Hudson Toyota is hiring for Business Development Service Specialists. We are looking for motivated and goal-driven candidates who will make an immediate impact and help us to continue to grow. We strive to be the best and are looking for someone with the same mind‑set. We value our employees and invest in their success.

Jim Hudson Automotive Group has been family owned and operated, and serving Columbia, since 1980. Mr. Hudson's top priority is, and will always be, customer satisfaction!! Customer satisfaction is the "goal" of every department at the dealership. If you feel you can add value to our dealership and have great customer service skills, apply today! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community.

We offer:

• Pay based on experience, plus bonuses!
• Training
• Flexible schedule: 7AM-6PM, Mon-Fri; 7AM-4PM, Sat
• Medical, Dental and Vision Insurance
• $25K employer paid life insurance
• Disability Insurance
• 401(k) retirement plan with employer match
• Employee Assistance Program
• Employee Assistance Fund
• Flexible Scheduling
• Corporate Chaplain
• Paid Vacation and Personal Leave
• Paid Holidays
• Career advancement opportunities
• A positive and professional work environment

Responsibilities - BDC Service Specialist:

• Respond to Internet and telephone customers’ inquiries and ensure that the dealership actualizes its maximum profit potential on BDC / Internet sales
• Field incoming phone calls generated from internet and traditional advertising
• Secure and set sales appointments
• Execute pro‑active marketing campaigns from the company database
• Direct customers to product information resources, including those available on the Internet
• Will be on the phone and computer all day
• Will be responsible for all inbound phone calls and high volume of e‑mail correspondence, checking e‑mail frequently and responding to inquiries immediately

Requirements

Qualifications/Requirements - BDC Service Specialist:

• Automotive experience preferred, but we will train
• Experience in call centers or customer service is a huge plus!
• Must be self‑motivated and energetic
• Excellent communication skills
• Valid in‑state driver's license and acceptable driving record
• Resume must be uploaded for immediate consideration
• Must be authorized to work in the U.S. without sponsorship and be a current resident
• Must pass pre‑employment testing to include background checks, MVR, and drug screen

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.