BDC Service Representative

Vadenchevroletpooler; Easton (Northampton County); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Medical, Dental and Life insurance

401(k) Retirement Plan

Paid vacations and holidays

No-cost college degree for you and your immediate family

Job summary

A leading automotive service provider in Easton is seeking a Business Development Representative to efficiently schedule vehicle service appointments and provide excellent customer service. This full-time position offers competitive pay of $17 - $20 per hour, bonuses, and a range of benefits including health insurance, a 401(k) retirement plan, and paid vacations. Ideal candidates will have great phone skills and experience handling high call volumes, with opportunities for career advancement within the organization.

Qualifications

• Previous customer service experience preferred.
• Experience in automotive dealerships is a plus.
• Valid driver's license and clean driving record required.

Responsibilities

• Answer incoming calls to book appointments for vehicle service.
• Confirm and remind customers of upcoming service appointments.
• Assist with recalls and scheduled maintenance.

Skills

Customer service experience

High call volume handling

Data entry skills

Multi-tasking ability

Professional appearance

Tools

Microsoft Word

Microsoft Excel

Multi-line phone systems

Job description

BUSINESS DEVELOPMENT REPRESENTATIVE Automotive Service Appointment Scheduler

$17 - $20 /hour + Bonuses! Paid Training, Great Benefits & Room for Advancement!

Previous Customer Service & Experience Handling High Call Volume in Any Industry Preferred.

Job Intro

Rossi Auto Groupis HIRING NOW for friendly Service Representativesto set up service appointments, answer inbound service calls, and, most importantly, provide excellent customer service for our busy Service Department! We offer paid training, a great benefits package, and advancement opportunities to all our employees!Ideal applicants will be well-spoken and courteous to ensure a positive impression is made on our current and potential customers.Rossi Auto Group has been a vital part of the community for more than 40 years.From working with charities and organizations, to donating money to those who need it, we appreciate being part of the Washington, NJ community, and proudly serve Washington,Phillipsburg, Clinton and our friends in Easton, PA.We provide career advancement opportunities to all our team members and promote from within!Apply online today!

Job Description

Answer incoming calls and work with vehicle owners to book appointments for vehicle serviceSchedule automotive service appointmentsCall customers to confirm service appointments and/or remind them when their vehicle is due for its next service and more.

• $17 - $20 per hour + Bonuses!
• Full-time Position, 40-hour Work Week
• Medical, Dental and Life insurance
• 401(k) Retirement Plan
• Paid vacations and holidays
• NO-COST COLLEGE DEGREE FOR YOU AND YOUR IMMEDIATE FAMILY!

Responsibilities

• Answer incoming calls and work with vehicle owners to book appointments for vehicle service
• Call customers to confirm service appointments and/or remind them when their vehicle is due for its next service
• Assist with recalls: The Service Manager will supply a list of customers in our database with open recalls and/or due maintenance
• Call customers who need the recall completed on their vehicle and set an appointment that is mutually convenient for the customer and service department
• Assist with other duties as needed/ assigned

Requirements

• Automotive dealership experience is a plus!
• Great phone voice and experience handling high call volume
• Must have the ability to multi-task
• Must be skilled with Computer Data Entry and Microsoft Word & Excel, as well as a Multi-Line Phone systems
• Must be reliable
• Professional appearance and a positive attitude
• Valid driver's license and clean driving record
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must pass pre-employment testing to include background checks, MVR, and drug screen

Terms

We are an Equal Opportunity Employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.