BDC Sales Representative (Honda)

Norm Reeves Subaru Rockwall; Anaheim (CA); On-site; USD 19,207 - 27,355; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k Matching

Tuition Reimbursement

Paid Time Off

Discounts on Vehicles, Services, and Parts

Job summary

A leading automotive dealership in California is seeking a motivated BDC Sales Representative to be the first point of contact for customers. You'll connect with clients through calls, texts, and emails, and assist with scheduling appointments and test drives. The ideal candidate should have strong communication skills, be customer-focused, and able to multitask in a fast-paced environment. Benefits include medical, dental, vision, tuition reimbursement, and 401k matching.

Qualifications

• At least 18 years old with full-time availability.
• Valid driver’s license and clean driving record.
• Professional, reliable, and positive attitude.

Responsibilities

• Answer incoming sales calls and respond to online inquiries.
• Connect with customers via phone, text, and email.
• Schedule appointments and test drives for prospective buyers.
• Follow up with customers to improve satisfaction.
• Reach out to missed appointments to reschedule.

Skills

Strong phone presence and excellent communication skills

Customer-first mindset

Ability to multitask

Comfortable using CRM systems

Team-oriented

Job description

Norm Reeves Honda of Vista
401 West Vista Way
Vista, CA 92803, USA

Description

Location: Vista, CA (On site) | Type: Full Time | Hourly Rate: $16.90/hr + Bonus

We’re looking for a friendly, motivated BDC Sales Representative to join our Honda team! In this role, you’ll be the first point of contact for many of our customers, helping create a positive and seamless experience from the very first call or message. If you have great phone etiquette, strong customer service skills, and enjoy connecting with people—this is the role for you.

What You’ll Do:

• Answer incoming sales calls and respond to online inquiries in a timely, professional manner
• Connect with customers via phone, text, and email based on their preferred communication style
• Schedule appointments and test drives for prospective buyers
• Follow up with customers to maintain engagement and improve overall satisfaction (CSI)
• Reach out to missed appointments (no-shows) to reschedule opportunities
• Provide updates on vehicle availability, orders, and general inquiries
• Support the sales team by helping maintain a smooth and organized customer experience

What We’re Looking For:

• Strong phone presence and excellent communication skills
• Customer-first mindset with a positive, helpful attitude
• Ability to multitask and stay organized in a fast-paced environment
• Comfortable using CRM systems, texting, and email platforms
• Professional, reliable, and team-oriented
• Valid driver’s license and clean driving record
• Must be at least 18 years old with full-time availability

Benefits & Employee Perks

Medical, Dental, Vision, and Complimentary Life Insurance

401k Matching and FSA

Tuition Reimbursement

Paid Time Off (accrues)

Supplemental Insurance (Hospital, Accident, Critical Illness)

Discounts on Vehicles, Services, and Parts

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.