BDC Sales

South Texas Auto Group; Palm Heights Colonia (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Basic Life Insurance

Accident & Critical Illness Insurance

Paid Training

Short Term Disability

Employee Purchase Program

Job summary

South Texas Auto Group is seeking a Business Development Center (BDC) Representative to manage incoming sales inquiries and build relationships with customers. You will schedule appointments for Sales Associates and coordinate with the BDC Manager and Sales team to drive the sales process.

The role requires strong communication, customer service background, and the ability to read and respond to client needs. You will work with a team in a supportive environment offering comprehensive benefits.

Qualifications

• Excellent verbal and written communication abilities.
• Strong interpersonal skills and customer focus.
• Good computer literacy and organizational/follow-up abilities.

Responsibilities

• Handle inbound sales calls and leads.
• Identify client needs and schedule appointments with Sales Associates.
• Make outbound calls to potential leads and follow up after visits to ensure satisfaction.

Skills

Communication skills

Problem solving

Customer service

Education

High School Diploma or GED

Job description

Business Development Center (BDC) Representative

The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.

Responsibilities

• Receiving inbound sales phone calls and leads
• Identifying the client's needs and scheduling appointments
• Placing outbound phone calls to potential leads
• Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
• Contacting clients prior to appointment date to confirm appointment
• Mailing marketing letters to provided leads
• Following up post visit to ensure customer satisfaction

Requirements

• High school diploma or equivalent
• Excellent oral, written and interpersonal communication skills
• Extensive customer service, sales, or telemarketing background
• Computer literacy, strong organizational and follow-up skills
• Ability to read and comprehend instructions and information
• Excellent problem solving skills

Education and/or Experience

High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.

Benefits Offered

• Medical
• Dental
• Vision
• 401(k)
• Basic Life Insurance
• Accident & Critical Illness Insurance
• Paid Training
• Short Term Disability
• Employee Purchase Program

AboutUs

South Texas Auto Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.