BDC Representative

Napleton Clermont; Town of Florida (NY); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Training

Vacation Time

Employee Discounts

Job summary

Ed Napleton Automotive Group is seeking a motivated BDC Representative to join our team at Clermont CDJR. This is a great opportunity to grow with one of the nation's largest, family-owned automotive groups in a fast-paced and supportive environment.

Starting at $15/hour plus commission, with earning potential of $38,000-$55,000+ annually; benefits include medical/dental/vision, 401(k), paid training, vacation, and employee discounts.

Qualifications

• Strong computer and communication skills.
• Call center or high-volume phone experience preferred.
• Automotive experience helpful but not required.
• Must be 18+ years old and able to pass a background check.

Responsibilities

• Handle inbound and outbound phone calls, emails, and internet inquiries
• Set sales and service appointments and follow up to ensure high show rates
• Re-engage missed and no-show customers
• Contact customers regarding current marketing incentives
• Provide product information and highlight key features
• Maintain organized follow-up through CRM to encourage repeat and referral business
• Deliver exceptional customer service at all times

Skills

Computer skills

Communication skills

Call center experience

Automotive knowledge

Job description

Starting at $15/hr + Commission | $38,000-$55,000+ Avg. Annual Potential

Ed Napleton Automotive Groupis seeking a motivatedBDC Representativeto join our team atClermont CDJR. This is a great opportunity to grow with one of the nation's largest, family-owned automotive groups in a fast-paced and supportive environment.No experience required!

Compensation

• Hourly Pay:Starting at$15.00/hr

• Commission:

  • $15 per customer brought into dealership

  • $20 per customer that buys

  • After90 days:$25 per Showand$25 per Sold

• Earnings typically align with thenational BDC average of $38,000-$55,000+annually, depending on performance.

Benefits

• Medical, Dental & Vision Insurance

• 401(k) and additional benefits

• Paid Training

• Accrued Vacation Time

• Employee discounts on vehicles, services & products

• Family-Owned & Operated for 90+ Years

• Clear opportunities for growth and advancement

Responsibilities

• Handle inbound and outbound phone calls, emails, and internet inquiries

• Set sales and service appointments and follow up to ensure high show rates

• Re-engage missed and no-show customers

• Contact customers regarding current marketing incentives

• Provide product information and highlight key features

• Maintain organized follow-up through CRM to encourage repeat and referral business

• Deliver exceptional customer service at all times

Qualifications

• Strong computer and communication skills

• Call center or high-volume phone experience preferred

• Automotive experience helpful but not required

• Ability to work in a fast-paced environment

• Must be 18+ years old and able to pass a background check

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws