BDC Representative

Clermont-Chrysler-Jeep-Dodge-Ram; Florida; On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid training

Vacation time

Employee discounts

Growth opportunities

Family-owned

Job summary

Ed Napleton Automotive Group is seeking a motivated BDC Representative to join Clermont CDJR in Florida. This is a great opportunity to grow with a nationwide family-owned dealer group in a fast-paced, supportive environment.

No experience required, and training is provided. Compensation includes starting at $15 per hour plus commissions, with typical annual earnings from $38,000 to $55,000+ depending on performance.

Qualifications

• No prior automotive experience required.
• Strong computer and communication skills.
• Ability to work in a fast-paced environment.
• 18+ and able to pass a background check.

Responsibilities

• Handle inbound and outbound calls, emails, and online inquiries.
• Schedule sales and service appointments and follow up for high show rates.
• Re-engage missed and no-show customers.
• Inform customers about current marketing incentives.
• Provide product information and highlight key features.
• Maintain CRM-driven follow-up to encourage repeat and referral business.
• Deliver exceptional customer service at all times.

Skills

Computer skills

Communication skills

Call center experience

Job description

Starting at $15/hr + Commission | $38,000–$55,000+ Avg. Annual Potential

Ed Napleton Automotive Group is seeking a motivated BDC Representative to join our team at Clermont CDJR. This is a great opportunity to grow with one of the nation’s largest, family-owned automotive groups in a fast-paced and supportive environment. No experience required!

Compensation

• Hourly Pay: Starting at $15.00/hr
• Commission:
  • $15 per customer brought into dealership
  • $20 per customer that buys
  • After 90 days: $25 per Show and $25 per Sold
• Earnings typically align with the national BDC average of $38,000–$55,000+ annually, depending on performance.

Benefits

• Medical, Dental & Vision Insurance
• 401(k) and additional benefits
• Paid Training
• Accrued Vacation Time
• Employee discounts on vehicles, services & products
• Family-Owned & Operated for 90+ Years
• Clear opportunities for growth and advancement

Responsibilities

• Handle inbound and outbound phone calls, emails, and internet inquiries
• Set sales and service appointments and follow up to ensure high show rates
• Re-engage missed and no-show customers
• Contact customers regarding current marketing incentives
• Provide product information and highlight key features
• Maintain organized follow-up through CRM to encourage repeat and referral business
• Deliver exceptional customer service at all times

Qualifications

• Strong computer and communication skills
• Call center or high-volume phone experience preferred
• Automotive experience helpful but not required
• Ability to work in a fast-paced environment
• Must be 18+ years old and able to pass a background check

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws