BDC Customer SALES/MANAGER Rep

Naples Nissan; Naples (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Naples Nissan in Naples, Florida is seeking a motivated Business Development & Sales Manager to drive new business opportunities and enhance dealership sales. The role focuses on managing inquiries, following up on internet leads, and building lasting relationships with customers and partners.

The ideal candidate excels in outbound calling, communication, and result-driven sales, with a passion for growing the dealership’s market presence and revenue through proactive outreach and effective lead

Qualifications

• Previous experience in sales, business development, telephone sales, or customer service.
• Automotive industry or dealership experience preferred.
• Excellent verbal and written communication skills.
• Ability to handle high-volume outbound calls.
• Strong follow-up and relationship-building abilities.
• Proficient with Microsoft Excel and Windows-based systems.
• Ability to manage multiple leads and stay organized.
• Self-motivated, dependable, and goal-oriented.

Responsibilities

• Identify and develop new business opportunities for the dealership.
• Build and maintain relationships with customers and automotive partners.
• Proactively reach out to prospective customers to generate sales opportunities.
• Support dealership sales initiatives and increase customer acquisition.
• Develop strategies to expand dealership presence and revenue.
• Handle telephone calls and respond to customer inquiries.
• Follow up with customers to generate appointments and repeat business.
• Maintain accurate records of leads and follow-ups.
• Work with the team to convert leads into opportunities.

Skills

Sales experience

Business development

Telephone sales

Customer service

Automotive industry

Outbound calling

Excel proficiency

Lead management

Organization

Goal-oriented

Tools

CRM software

Lead management software

Job description

Job Posting: Business Development & Sales Manager

Automotive Dealership | Naples, Florida

Job Title: Business Development & Sales ManagerLocation:Naples, FLJob Type:Full-TimeIndustry:Automotive / Automobile DealershipCompensation:Competitive salary plus performance-based incentives (based on experience)

About the Position

We are seeking a motivated, professional, and results-driven Business Development & Sales Manager to join our automotive dealership in Naples, Florida. This individual will play an important role in generating new business opportunities, managing incoming customer inquiries, following up on internet leads, and developing relationships that help grow dealership sales.

The ideal candidate is comfortable on the telephone, has excellent communication skills, understands the importance of customer follow-up, and can identify opportunities to expand the dealership's business within the automotive industry.

This position is ideal for someone who enjoys sales, building relationships, making outbound calls, and helping a business grow.

Key Responsibilities

Business Development & Sales

• Identify and develop new business opportunities for the dealership.
• Build and maintain relationships with potential customers, business partners, and automotive industry contacts.
• Proactively reach out to prospective customers and businesses to generate new sales opportunities.
• Support dealership sales initiatives and help increase customer acquisition and retention.
• Develop creative strategies to expand the dealership's presence and generate additional revenue.

Telephone Sales & Customer Follow-Up

• Handle incoming telephone calls and respond professionally to customer inquiries.
• Make outbound calls to prospective customers, existing customers, and business contacts.
• Follow up consistently with customers to generate appointments, sales opportunities, and repeat business.
• Maintain professional telephone etiquette and represent the dealership positively.
• Track customer interactions and follow-up activities to ensure no opportunities are missed.

Internet Lead Management

• Respond promptly to internet leads, online inquiries, and prospective customer requests.
• Contact potential customers by phone, email, and other approved communication channels.
• Qualify leads, identify customer needs, and schedule appointments when appropriate.
• Maintain accurate records of leads, communications, and follow-up activities.
• Work with the dealership team to convert leads into business opportunities.

Administrative & Computer Responsibilities

• Use Microsoft Excel and Windows-based computer systems to maintain records, track leads, and prepare reports.
• Update customer information and maintain organized sales and business development records.
• Monitor lead activity, follow-up performance, and business development opportunities.
• Assist with sales reports, customer databases, and other administrative tasks as needed.

Qualifications & Requirements

• Previous experience in sales, business development, telephone sales, or customer service.
• Automotive industry or automobile dealership experience preferred.
• General knowledge of the automotive industry and dealership operations.
• Comfortable making a high volume of outbound telephone calls.
• Excellent verbal and written communication skills.
• Strong customer service, follow-up, and relationship-building abilities.
• Working knowledge of Microsoft Excel and Windows-based computer systems.
• Ability to manage multiple leads, prioritize tasks, and stay organized.
• Self-motivated, dependable, and goal-oriented, with a strong desire to generate new business.
• Professional demeanor and the ability to communicate effectively with customers and business partners.

Preferred Experience

The following qualifications are a plus:

• Experience working in an automobile dealership.
• Previous business development, BDC, inside sales, or sales management experience.
• Experience managing internet leads and customer follow-up processes.
• Familiarity with dealership CRM systems and lead management software.
• Experience developing relationships with automotive businesses, commercial accounts, or other potential business partners.
• A demonstrated ability to generate leads, schedule appointments, and contribute to sales growth.

What We Offer

• An opportunity to play an important role in growing an established automotive business.
• A professional and team-oriented work environment.
• Competitive compensation based on experience and qualifications.
• Potential performance-based incentives tied to business development and sales results.
• Opportunities to build industry relationships and contribute directly to dealership growth.

Who We Are Looking For

We are looking for someone who is proactive, organized, confident on the phone, and passionate about generating business. The right candidate understands that successful sales depend on consistent follow-up, strong communication, and the ability to turn opportunities into results.

Sincerely,

Justin True