BDC Associate: Flexible Schedule & Growth

Spitzer Autoworld; Elyria (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Company paid life insurance

Voluntary life insurance

Short term and long term disability

Accident insurance

Critical illness policies

Generous paid time off

401K with a 5% company match

Employee assistance program

Benefit concierge services

Job summary

Spitzer Autoworld, a fourth-generation family-owned dealership, is seeking a BDC Associate in Northeast Ohio. The role focuses on assisting customers over the phone, email, and chat to shop for vehicles and respond to internet inquiries, with ongoing training and opportunities for advancement.

The position emphasizes customer service excellence, professional communication, and teamwork within a large auto retail group.

Qualifications

• High school diploma or equivalent required.
• Outgoing, upbeat personality with excellent interpersonal skills.
• Self-starter who is internally motivated to achieve goals.
• Proficiency with Windows-based computer programs.
• Critical thinking and professional judgment.
• Reliable transportation and attendance.
• Must be authorized to work in the United States.

Responsibilities

• Maintain knowledge of product line and current offers/incentives.
• Communicate professionally via phone and email with warm leads.
• Monitor and retrieve internet leads from multiple sources.
• Maintain rapport with customers by asking questions and listening.
• Update customer files in the contact management program.
• Perform additional duties as assigned.

Skills

Outgoing personality

Interpersonal skills

Self-motivated

Windows basics

Critical thinking

Reliability/attendance

Education

High School Diploma or equivalent

Tools

Contact management system

Job description

Spitzer Autoworld, a fourth-generation family-owned dealership, is seeking a BDC Associate in Northeast Ohio. The role focuses on assisting customers over the phone, email, and chat to shop for vehicles and respond to internet inquiries, with ongoing training and opportunities for advancement.

The position emphasizes customer service excellence, professional communication, and teamwork within a large auto retail group.