BDC Agent - Ira Ford Auburn

Group 1 Automotive, Inc.; Massachusetts; On-site; USD 33,000 - 100,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Life & Disability insurance

401(k) plan with company match

Paid vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional work environment, withjob

Job summary

Group 1 Ford Auburn, part of Group 1 Automotive, is seeking a qualified Business Development Center Agent to handle inbound leads and convert interest into opportunities. This commission-based role offers competitive pay and growth potential within a fast-paced automotive retail environment in Massachusetts.

Responsibilities include following up with present customers, building a sales pipeline through networking and referrals, and collaborating with the sales team on strategies.

Qualifications

• Experience in Auto dealership Internet or BDC is preferred.
• Proven sales experience, preferably in automotive.
• Superior communication and customer service skills.
• Excellent follow-through skills.
• Solid working knowledge of the Internet.
• Familiarity with automotive financing.
• Maintaining a positive, can-do attitude.
• High School Diploma or equivalent.

Responsibilities

• Handle inbound leads (phone, internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer Service

Skills

BDC experience

Proven sales experience

Strong communication skills

Customer service excellence

Internet savvy

Automotive financing knowledge

Positive attitude

Education

High School Diploma or equivalent

Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.

At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Group 1 Ford Auburn is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Agent to our team.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental & Vision Insurance
• Life & Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• Handle inbound leads (phone, internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer Service

Qualifications

• Auto dealership Internet or Business Development Center (BDC) experience is preferred.
• Proven sales experience, preferably in the automotive industry
• Superior communication and customer service skills
• Excellent follow-through skills
• Solid working knowledge of the Internet
• Familiarity with automotive financing
• Maintaining a positive, can-do attitude
• High School Diploma or equivalent

The compensation for the role is a commission position that is reasonably expected to earn between $3,000 - $9,000 a month

All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.