Baylor Clinical Team Support - Home Health

Senior Care Solutions Group; Boca Raton (FL); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Competitive hourly pay

Comprehensive training

Career growth opportunities

Supportive leadership andCollaborative

Job summary

Senior Care Solutions is seeking a dependable Clinical Team Support professional to coordinate patient visits, schedule clinicians, and assist the Intake Department during weekend operations. This weekend role supports Medicare Home Health workflows and requires strong communication and organization.

The position covers Saturday, Sunday, and Monday, coordinating schedules, handling on-call activities, and assisting intake to ensure timely admissions and high-quality patient care.

Qualifications

• High school diploma or equivalent required.
• Previous scheduling, intake, medical office, healthcare coordination, or home health experience.
• Medicare Home Health experience strongly preferred.
• Excellent organizational, multitasking, and time management skills.
• Strong communication and customer service abilities.
• Ability to work efficiently in a fast-paced environment while managing multiple priorities.
• Proficiency with Microsoft Office and electronic medical record (EMR) systems.
• Experience with WellSky/Kinnser is a plus.

Responsibilities

• Coordinate and schedule skilled nursing, therapy, and ancillary patient visits.
• Communicate with field clinicians regarding schedules, visit changes, and patient care needs.
• Support weekend on-call operations by assisting with incoming calls and urgent scheduling requests.
• Assist the Intake Department as needed by processing incoming referrals, gathering required documentation, communicating with referral sources, and supporting timely admissions.
• Coordinate same-day and priority visits to ensure continuity of patient care.
• Collaborate with Clinical Managers, Intake Coordinators, and field staff to optimize scheduling efficiency.
• Maintain accurate scheduling and patient information within the electronic medical record (EMR).
• Communicate professionally with patients, caregivers, physicians, hospitals, and referral partners.
• Escalate urgent clinical or operational concerns to the appropriate leadership team.
• Perform additional scheduling, intake, and administrative duties as assigned.

Skills

Organizational skills

Multitasking

Time management

Strong communication

Customer service

Education

High school diploma or equivalent

Tools

EMR systems

WellSky/Kinnser

Job description

Job Details

Job Location: Boca Raton, FL 33487

Clinical Team Support (Weekend Baylor)

Senior Care Solutions

Schedule: Saturday, Sunday & Monday

Employment Type: Hourly

Join Our Weekend Operations Team!

Senior Care Solutions is seeking a dependable, organized, and customer-focused Clinical Team Support professional to support our growing Medicare Home Health team. This unique weekend position is ideal for someone who thrives in a fast-paced healthcare environment and enjoys coordinating patient care while supporting multiple operational functions.

Working a Saturday, Sunday, and Monday schedule, the Clinical Team Support team member plays a vital role in ensuring seamless weekend operations by coordinating clinician schedules, supporting on-call activities, and assisting the Intake Department as needed.

Position Summary

The Clinical Team Support position is responsible for coordinating patient visits, communicating with clinicians and referral sources, supporting weekend on-call operations, and providing intake assistance as needed. This role requires exceptional communication, organization, and problem-solving skills to ensure patients receive timely, high-quality care.

Responsibilities

• Coordinate and schedule skilled nursing, therapy, and ancillary patient visits.
• Communicate with field clinicians regarding schedules, visit changes, and patient care needs.
• Support weekend on-call operations by assisting with incoming calls and urgent scheduling requests.
• Assist the Intake Department as needed by processing incoming referrals, gathering required documentation, communicating with referral sources, and supporting timely admissions.
• Coordinate same-day and priority visits to ensure continuity of patient care.
• Collaborate with Clinical Managers, Intake Coordinators, and field staff to optimize scheduling efficiency.
• Maintain accurate scheduling and patient information within the electronic medical record (EMR).
• Communicate professionally with patients, caregivers, physicians, hospitals, and referral partners.
• Escalate urgent clinical or operational concerns to the appropriate leadership team.
• Perform additional scheduling, intake, and administrative duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous scheduling, intake, medical office, healthcare coordination, or home health experience.
• Medicare Home Health experience strongly preferred.
• Excellent organizational, multitasking, and time management skills.
• Strong communication and customer service abilities.
• Ability to work efficiently in a fast-paced environment while managing multiple priorities.
• Proficiency with Microsoft Office and electronic medical record (EMR) systems.
• Experience with WellSky/Kinnser is a plus.

What We Offer

• Competitive hourly pay
• Comprehensive training
• Career growth opportunities
• Supportive leadership and collaborative team environment

Why Senior Care Solutions?

At Senior Care Solutions, teamwork is the foundation of exceptional patient care. As a Clinical Team Support team member, you'll play a key role in keeping our weekend operations running smoothly while ensuring our patients and clinicians receive the support they need.

If you're organized, dependable, and passionate about making a difference behind the scenes, we'd love to hear from you!

Senior Care Solutions is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.