Bay Host: Guest Experience & Service

Topgolf; Ashburn (VA); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Free Play

Half-price Food

Health Insurance

Dental

Vision

401(k) Match

Mental Well-being Platform

Job summary

Topgolf is seeking a friendly guest-services team member in Ashburn, VA to greet guests, take and deliver orders, and keep bays clean and organized.

You will help guests with bay setup, answer questions, and work with the team to ensure a memorable experience while upholding Topgolf's core values.

Evening and weekend availability is preferred; prior hospitality experience is a plus; health and other benefits are provided.

Qualifications

• Previous customer service experience in a hospitality or restaurant setting is preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests to the bays, providing information about Topgolf offerings.
• Take and deliver food and beverage orders to guests in a timely and accurate manner.
• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on how to use Topgolf technology.
• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
• Collaborate with other staff members to create a positive and memorable guest experience.
• Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
• Comply with safety and health regulations at all times.

Job description

Topgolf is seeking a friendly guest-services team member in Ashburn, VA to greet guests, take and deliver orders, and keep bays clean and organized.

You will help guests with bay setup, answer questions, and work with the team to ensure a memorable experience while upholding Topgolf's core values.

Evening and weekend availability is preferred; prior hospitality experience is a plus; health and other benefits are provided.