Bay Host

Topgolf; North Charleston (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free Play

½ price food

Health insurance

Dental insurance

Vision insurance

401(k) playmaker match

Free mental well-being platform

Job summary

Topgolf is hiring for a customer service position in North Charleston, SC. The role involves greeting guests, taking food and beverage orders, and maintaining cleanliness in the bay areas. Ideal candidates will have previous customer service experience and strong communication skills. Availability for evenings and weekends is a must. Benefits include free play, discounted food, health and wellness perks. Join a fun and dynamic team at Topgolf!

Qualifications

• Previous customer service experience in a hospitality or restaurant setting is preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests to the bays.
• Take and deliver food and beverage orders to guests.
• Ensure cleanliness and organization of the bay areas.
• Assist guests with bay setup and provide instructions.
• Handle guest inquiries and resolve any issues.
• Collaborate with other staff members for a positive experience.
• Demonstrate Topgolf's Core Values.
• Comply with safety and health regulations.

Skills

Customer service experience

Interpersonal and communication skills

Ability to work in fast-paced environment

Attention to detail

Organizational skills

Legal age to serve alcohol

Job description

Responsibilities

• Greet and welcome guests to the bays, providing information about Topgolf offerings.
• Take and deliver food and beverage orders to guests in a timely and accurate manner.
• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on how to use Topgolf technology.
• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
• Collaborate with other staff members to create a positive and memorable guest experience.
• Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
• Comply with safety and health regulations at all times.

Skills & Experience

• Previous customer service experience in a hospitality or restaurant setting is preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Benefits

Free Play & ½ price food! Health, dental, vision, 401(k) playmaker match, free mental well‑being platform – and that’s just for starters for those who qualify. View playmaker benefits here.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.