Battery Service Technician

HC Forklift America Corp; Rock Hill (SC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with company match

Paid Time Off (PTO) and Paid Holidays

Employee Assistance Program (EAP)

Job summary

HC Forklift America Corp in Rock Hill, SC is seeking a skilled Battery Service Technician to inspect, diagnose, repair, and maintain lithium-ion battery systems used in forklifts and material handling equipment. You will ensure battery performance, reliability, and safety through troubleshooting, preventive maintenance, and repairs.

The ideal candidate has hands-on electrical troubleshooting experience, strong mechanical aptitude, and a commitment to safety.

Qualifications

• High school diploma or equivalent.
• 1–2+ years hands-on electrical troubleshooting or battery maintenance experience.
• Knowledge of electrical systems, wiring, circuits, and diagnostics.
• Ability to safely operate forklifts and handling equipment.
• Familiarity with electrical testing tools (multimeters, diagnostic equipment).
• Strong communication, organization, and time management.

Responsibilities

• Inspect, diagnose, troubleshoot, and repair lithium-ion battery systems.
• Perform preventive maintenance and testing for optimal battery performance.
• Identify and resolve electrical, mechanical, and battery system issues.
• Use diagnostic tools and guidelines to identify faults and repairs.
• Inspect components, wiring, and related systems for damage.
• Replace battery components and perform repairs per specs and safety.
• Operate forklifts to transport batteries safely.
• Follow safety protocols for high-voltage and hazardous materials.
• Maintain accurate records of inspections and repairs.
• Collaborate with service teams to resolve complex issues.
• Maintain clean, safe work environment.

Skills

Electrical troubleshooting

Technical repair experience

Forklift operation

Diagnostic tools usage

Attention to detail

Communication

Education

High school diploma or equivalent

Tools

Multimeters

Diagnostic equipment

Job description

Department: Customer Care
Reports To: VP of Operations
Job Type: Full-Time | Onsite | Salaried Exempt
Location: Rock Hill, SC 29730

Position Summary

HC Forklift America (HCFA) is seeking a skilled and detail-oriented Battery Service Technician to inspect, diagnose, repair, and maintain lithium-ion battery systems used in forklifts and material handling equipment. This position is responsible for ensuring battery performance, reliability, and safety through effective troubleshooting, preventive maintenance, and repair procedures.

The ideal candidate possesses strong electrical troubleshooting skills, hands‑on technical experience, and a commitment to maintaining high safety and quality standards.

Key Responsibilities

• Inspect, diagnose, troubleshoot, and repair lithium-ion battery systems used in forklifts and material handling equipment.
• Perform routine preventive maintenance, testing, and servicing to ensure optimal battery performance and reliability.
• Identify and resolve electrical, mechanical, and battery system issues.
• Utilize diagnostic tools, electrical testing equipment, and manufacturer guidelines to identify battery faults and determine appropriate repairs.
• Inspect battery components, wiring, connectors, and related electrical systems for damage, wear, or malfunction.
• Perform battery component replacements and approved repairs in accordance with manufacturer specifications and safety procedures.
• Operate forklifts and material handling equipment to safely transport, position, and handle batteries and related components.
• Follow established safety protocols for high-voltage electrical systems, lithium-ion batteries, and hazardous materials.
• Maintain accurate records of inspections, diagnostic findings, repairs, and preventive maintenance activities.
• Collaborate with service technicians, technical support teams, and management to resolve complex battery-related issues.
• Maintain a clean, organized, and safe work environment, ensuring proper handling and storage of batteries and equipment.

Required Qualifications

• High school diploma or equivalent.
• 1-2+ years of hands‑on experience in electrical troubleshooting, battery maintenance, or related technical repair work.
• Working knowledge of electrical systems, wiring, circuits, and diagnostic procedures.
• Ability to safely operate forklifts and material handling equipment.
• Familiarity with electrical testing tools, including multimeters and diagnostic equipment.
• Understanding of electrical safety practices and proper handling procedures for battery systems.
• Strong mechanical aptitude, problem‑solving skills, and attention to detail.
• Ability to interpret technical manuals, wiring diagrams, and service instructions.
• Strong communication, organizational, and time management skills.
• Ability to work independently and collaboratively in a team environment.

Preferred Qualifications

• Technical certification or vocational training in electrical technology, electronics, industrial maintenance, or a related field.
• Previous experience diagnosing, repairing, and maintaining lithium-ion battery systems.
• Experience with forklift batteries, industrial battery chargers, and material handling equipment.
• Hands‑on technical experience with battery diagnostics, and lithium‑ion charging technology.
• Experience working with industrial electrical systems and manufacturer‑specific diagnostic software.
• Salary Range: (Based on experience and qualifications)
• Benefits Include:
  • Medical, Dental, and Vision insurance
  • 401(k) with company match
  • Paid Time Off (PTO) and Paid Holidays
  • Employee Assistance Program (EAP)

Additional Information

This job description reflects the current expectations for the position but is not intended to be all-inclusive. Duties, responsibilities, and qualifications may be modified or reassigned at any time to meet the evolving needs of the organization.