Bather

CYB Human Resources; Highlands Ranch (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

PTO (paid time off)

Medical benefits

401(k) retirement plan

Employee discount

Colorado paid sick leave

Job summary

CYB Human Resources, LLC is seeking a pet grooming assistant in Highlands Ranch, CO. Responsibilities include greeting customers, discussing services, and accurately recording pet information; bathing, drying, and preparing pets for grooming with available full-service bath options.

The role requires attention to detail, good time management and compassionate handling of animals; training is provided, with flexible scheduling for full-time or part-time positions.

Qualifications

• Prior bathing or grooming experience preferred but not required.
• Successful completion of required in-store training; willingness to participate in additional training.
• Strong attention to detail, time management, customer service and compassionate animal handling.

Responsibilities

• Greet customers, discuss requested services and accurately record pet information.
• Bathe, dry, and prepare pets for grooming; provide full-service bath packages and walk-in services.
• Monitor animal behavior and apply safety procedures; escalate concerns when unsafe to perform a service.
• Answer calls, schedule grooming appointments and maintain customer service standards.
• Clean and sanitize bathing areas, grooming equipment, workstations and shared areas.

Skills

Grooming experience

Customer service

Time management

Compassionate animal handling

Education

In-store training completed

Job description

• Greet customers, discuss requested services, andaccurately record pet information and instructions.
• Bathe, dry, and prepare pets for grooming;provide applicable full-service bath packages and walk-in à la carte serviceswithin training and authorization.
• Monitor animal behavior and use appropriatehandling and safety procedures; escalation concerns when a service cannot be performed safely.
• Answer calls, schedule grooming appointments,and maintain customer service standards.
• Clean and sanitize bathing areas, groomingequipment, workstations, and shared areas.
• Support retail activities and assist with storeevents.
• Perform other related duties as assigned.

Qualifications and Competencies

• Prior bathing or grooming experience preferredbut not required.
• Successful completion of required in-storetraining; willingness to participate in additional training.
• Strong attention to detail, time management,customer service, and compassionate animal handling.

Work Schedule

Positions may be full-time or part-time based on staffingneeds, except where a particular assignment specifies otherwise. Storeoperating hours: Monday–Saturday, 8:00 a.m.–7:00 p.m.; Sunday, 10:00 a.m.–6:00p.m. Individual shifts vary; weekend availability is important. The store isgenerally closed on Christmas, New Year’s Day, Thanksgiving, Labor Day,Independence Day, and Memorial Day, but management may elect to open.Scheduling and any overtime are subject to business needs and applicable law.

• Full-time employees: company-provided PTO and medicalbenefits, subject to plan and policy eligibility.
• Part-time employees: paidleave as applicable under Colorado law and company policy.
• All eligibleemployees: non-matching 401(k) retirement plan and employee discount, subjectto applicable plan terms.
• Colorado paid sick leave applies to eligibleemployees regardless of full-time or part-time status.

Physical Requirements and Work Environment

Extensive standing; frequent walking, bending, reaching, andmovement throughout the workplace; ability to lift up to 50 pounds, withreasonable accommodation where required. Work occurs around animals andrequires comfort in a pet-focused environment. Must be comfortable handling,lifting, and interacting with animals. Reasonable accommodations may beavailable to enable qualified individuals to perform essential functions.

Travel

Event participation may be required.

Additional Information

This description summarizes the role and is not an exhaustive list of duties. Duties and schedules may change based on businessneeds, consistent with applicable law. This description does not create a contract of employment. Compensation, paid leave, overtime, and benefits are administered under applicable law and governing company plans and policies.

Requirements

Qualifications and Competencies

• Prior bathing or grooming experience preferredbut not required.
• Successful completion of required in-storetraining; willingness to participate in additional training.
• Strong attention to detail, time management,customer service, and compassionate animal handling.