Batch Operations Production Support Specialist

State of Wisconsin; Madison (WI); Hybrid; USD 79,000 - 112,000; Full time

Benefits offered by this job

Leave benefits

Pension plan

Telework options

Employee assistance program

Job summary

Wisconsin Department of Transportation in Madison seeks an IT professional to support production batch operations, ensuring timely execution and data integrity across diverse systems.

You will join a 24/7 on-call rotation, collaborate with IT partners and business customers, and provide guidance on batch processes, scheduling, and incident response. Remote work up to five days per week is possible; training in-office as needed.

Qualifications

• Experience in supporting production distributed server-based systems and mainframe batch operations.
• Experience with batch job scheduling tools (e.g. Control-M Distributed).
• Experience using Job Control Language (JCL).
• Experience with mainframe batch tools (e.g. Control-M).
• Experience with Change Management tools (e.g. ChangeMan).

Responsibilities

• Perform WisDOT production batch operations that implement, maintain, and support WisDOT’s diverse business systems/applications and their many integrated subsystems and datasets.
• Engage with WisDOT’s batch operations team to confirm proper job scheduling, sequencing, categorization, and troubleshooting to ensure successful batch job completion. This requires participating in the 24x7 batch support rotation.
• Provide consultation, training, and mentoring efforts to other IT platform subject matter experts and developers on WisDOT batch processes.
• Monitor results and ensure the validity of data obtained via WisDOT production batch processes, and the accurate and appropriate distribution of batch processing output.
• Effectively communicate with the DOA Division of Enterprise Technology regarding distributed production batch services and support.

Skills

Batch job scheduling

JCL

Distributed server-based apps

Tools

Control-M Distributed

ChangeMan

Job description

Press Control+M to start dragging object

Job Title Batch Operations Production Support Specialist

Are you passionate about collaborating alongside a team of information technology (IT) professionalswhile supporting critical production batch operations?Do you enjoy consulting with IT partners and business customers to ensure changes to batch processes remain orderly and aligned with organizationalpolicies, standards, and procedures?

This full-time permanent position is headquartered at the Hill Farms State Office Building on the nearwest side of Madison, WIand allows the option to work remotely up to 5 days per week. All employees are generally expected to be headquartered and work within the State of Wisconsin.This position will be required to come into the office for training, meetings and/or operational needs. This topic will be discussed more at the time of the interview.

Why work with us in DOT IT? Check out this link for all the benefits of joining our team, or read more below:

WisDOT is a great place to work! In addition to meaningful and rewarding work, we offer a competitivebenefits package featuring:

• Substantial leave time including at least 3.5weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that rollover each year.
• A casual office atmosphere, flexible work schedules, and telework options depending on the position’s requirements
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being

In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations.For more information on WisDOT you can visit our website by clickinghere .

The Wisconsin Department of Transportation is an organization dedicated to creating transportation solutions through innovation and exceptional service. We are committed to fostering an environment rooted inIntegrity, Diversity, Excellence, and Accountability. Clickhere to learn more about how we apply these values in our work.

Position Summary

We are looking for an IT professional who can:

• Perform WisDOT production batch operations that implement, maintain, and support WisDOT’s diverse business systems/applications and their many integrated subsystems and datasets.
• Engage with WisDOT’s batch operations team to confirm proper job scheduling, sequencing, categorization, and troubleshooting to ensure successful batch job completion. This requires participating in the 24x7 batch support rotation.
• Provide consultation, training, and mentoring efforts to other IT platform subject matter experts and developers on various topics related to WisDOT production batch processes.
• Monitor results and ensure the validity of data obtained via WisDOT production batch processes, and the accurate and appropriate distribution of batch processing output.
• Effectively communicate with the Department of Administration (DOA) Division of Enterprise Technology (DET) regarding distributed production batch services and support.

Salary Information

This position is in schedule-range (07-33) with an annual salary of $79,040 - $112,320 (or $38 - $54 per hour), plus excellent benefits . A twelve-month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.

This position requires occasional night and/or weekend hours. This position alternates with other team members to provide 24/7 support of the WisDOT batch job stream. Off-hour availability is required during assigned weeks to respond to customer calls when batch issues arise.

This state agency does not sponsor work visas.This state agency is not enrolled in USCIS E-Verify and is not eligible to employ international F-1 students seeking STEM-OPT extension.Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting.

Qualifications

Qualified applicants must detail having experience in all the following in order to be considered:

• Professional experience in supporting production distributed server-based application systems and mainframe batch operation processes (including prioritizing, scheduling, and/or running procedures)
• Professional experience working with distributed server-based application system batch job scheduling tools (e.g. Control-M Distributed)
• Professional experience using Job Control Language (JCL)

In addition to having all the above, well qualified applicants will also detail having experience with one or more of the following:

• Professional experience working with mainframe batch job scheduling tools (e.g. Control-M)
• Professional experience working with Change Management tools to make procedure changes (e.g. ChangeMan).

Deadline to Apply

All application materials must be received by 11:59 p.m. CST on Sunday September 20th, 2026.