Bass Department Student Assistant

Berklee College of Music; Boston (MA); On-site; USD 22,000 - 25,000; Part time

Job summary

Berklee College of Music is seeking a Bass Department front desk office assistant. The role involves greeting visitors, answering calls and emails, directing traffic to faculty, and assisting with office tech and social media tasks.

Hours are 8–10 per week, Mon–Fri between 10:00 AM and 4:00 PM. Prior experience with printers and willingness to help faculty are desirable; the position is on-site in Boston.

Qualifications

• Greeting and directing students/visitors and handling basic questions.
• Answer department telephone calls and emails professionally.
• Must direct office visitor traffic to appropriate faculty or chair and operate door buzzer system.
• Help maintain Bass Dept social media (Facebook, Instagram, Twitter, YouTube).
• Troubleshoot printer issues and replenish paper and ink.
• Willing to help faculty with any office issues that may arise.

Responsibilities

• Greeting and directing students/visitors and handling basic questions.
• Answer department telephone calls and emails professionally.
• Must direct office visitor traffic to appropriate faculty or chair and operate door buzzer system.
• Help maintain Bass Dept social media (Facebook, Instagram, Twitter, YouTube).
• Troubleshoot printer issues and replenish paper and ink.
• Willing to help faculty with any office issues that may arise.

Skills

Greeting visitors

Phone & emails

Direct visitor traffic

Printer troubleshooting

Social media maintenance

Help faculty with issues

Physical stamina

Graphic design

Tools

Gmail

Google Drive

Google Docs

Job description

In order to participate in Berklee Student Employment, a student must fulfill the following requirements:

• Current student at Berklee College of Music or Boston Conservatory at Berklee.
• Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.
• Have a valid United States Social Security Number (SSN).
• Remain in "valid" Visa status as applicable.
• A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.
• Federal Work Study student may apply.
• In good disciplinary standing.
• Must be located in the U.S.

For complete program details, please go to our website: www.berklee.edu/se

The Bass department seeks a front desk office assistant bass student employee to perform reception and light administrative duties at the Bass department office in 1140 Boylston Street. This is a front-facing/customer service position that mainly involves helping visitors but will also include assisting faculty/chair/visiting artists with any issues that may arise including office technology (printer/copier, Zoom, Gmail, etc.), and Answering the phone lines. Occasional moving of equipment. Students will be scheduled between 8 and 10 hours a week, Monday-Friday between the hours of 10:00AM and 4:00PM.

Essential Duties and Responsibilities:

• Responsible for greeting and directing students/visitors and handling basic questions
• Answer department telephone calls and emails professionally
• Must direct office visitor traffic to appropriate faculty or chair and operate door buzzer system
• Help maintain Bass Dept social media (Facebook, Instagram, Twitter, YouTube)
• Troubleshoot printer issues and replenish paper and ink
• Willing to help faculty with any office issues that may arise

Required Skills and Knowledge:

• Responsible, punctual, and willing to help visitors and faculty
• Must have experience with the curriculum of the Bass dept.
• Able to explain credits, prerequisites, and courses to students
• Must be able to maintain printer/copier (replace paper, replace ink, fix paper jams) or be willing to learn
• Good verbal and written communication skills
• Comfortable using Gmail, Google Drive, Google Docs
• Must be able to lift 20 lbs (office supplies and paper)
• Experience designing posters/flyers (graphic design) or video editing is a plus

Pay Rate: 16.45

Hiring Supervisor: Sandro Scoccia