Basking Ridge Operations Officer

The Pingry School; Basking Ridge (NJ); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans with employer match

Tuition remission for employees' kids

Wellness resources

Job summary

The Pingry School in Basking Ridge is looking for a full-time Operations Officer to support a safe and efficient campus environment. This role combines front-of-house hospitality with behind-the-scenes operations logistics and safety coordination.

Working primarily Tuesday to Saturday, you will be responsible for greeting visitors, conducting security rounds, and collaborating across departments for event coordination.

Qualifications

• Prior experience in a school, hospitality, or front-facing environment is strongly preferred.
• Excellent organizational, oral, and written communication skills.
• Ability to prioritize and manage multiple tasks independently.

Responsibilities

• Greet visitors and manage phone and email inquiries.
• Conduct routine security rounds and monitor campus surveillance.
• Manage incoming mail and assist with event logistics.

Skills

Customer service

Multitasking

Interpersonal skills

Attention to detail

Digital systems proficiency

Education

High school diploma or equivalent

Tools

Google Workspace

SchoolPass

Ruvna

Milestone XProtect

Job description

The Pingry School, a prestigious K-12 coeducational, independent day school with a rich history dating back to its founding by Dr. John F. Pingry in 1861, stands at the forefront of academic excellence in the United States. With campuses located in Basking Ridge, Pottersville, and Short Hills, New Jersey, Pingry is celebrated for its academic programs, a student-written Honor Code that underpins our community values, and a comprehensive commitment to arts, athletics, community, and civic engagement. Our mission is to inspire in our students a lifelong passion for learning, personal development, and social responsibility, preparing them to be global citizens and luminaries of the 21st century. Rooted in relationships and guided by our foundational philosophy, Pingry is a vibrant community of more than 1,100 students hailing from over 90 towns across New Jersey and New York. At Pingry, we are united by a love of learning and a commitment to preparing students to navigate the complexities of the 21st century with confidence and integrity. For more information, we invite you to visit our website at pingry.org or connect with The Pingry School on Facebook, X, and Instagram to discover why we love school.

Position Summary

Operations Officers are a vital part of our campus life, supporting a safe, secure, and highly efficient learning environment. In this full-time role, you serve as a highly visible, personable professional ambassador and a logistical "utility player". You balance front-of-house hospitality, greeting visitors with warmth and managing building access, with behind-the-scenes operational and safety coordination. Reporting directly to the Reception and Operations Supervisor - Basking Ridge, you ensure consistent coverage, a professional desk presence, and strict alignment with campus protocols. You will work collaboratively with Facilities, Athletics, and Auxiliary programs to seamlessly execute daily campus activities, school events, and afternoon/evening transitions. This is a 12-month, full-time position, primarily based at Pingry's Basking Ridge campus. This role is scheduled to work Tuesday through Saturday, 7:30am - 4:00pm. Depending on the school calendar and operational requirements, duties and schedules may occasionally change, however candidates with availability Tuesdays through Saturdays are strongly preferred. We are seeking a proactive, composed, and customer-service-oriented professional who thrives in a fast-paced environment where no two days are the same. This role is perfect for someone who balances a "security-first" mindset with a "service-first" approach.

You will excel in this role if:

• You have a naturally warm, professional, and welcoming demeanor. As a primary campus representative, you pride yourself on ensuring all students, employees, and families feel welcome while maintaining firm access control and screening protocols.
• You balance working autonomously with being an integrated team player. You smoothly shift gears from monitoring the reception area to helping set up an event, handling package deliveries, or coordinating logistics with external vendors.
• You handle high-visibility multitasking, busy lobbies, and operational challenges with a composed mindset and sound judgment. You possess the strong interpersonal skills necessary to facilitate difficult conversations professionally when issues arise.
• You notice the small details, from risk assessment during routine security rounds to tracking event calendars. You bring a high level of discretion and strong attention to detail when managing campus safety or assisting with operational documentation.
• You are comfortable working with digital visitor management systems and security platforms. You easily leverage Google Workspace tools (Gmail, Calendar, Docs, Sheets) to handle phone, email, and tracking inquiries, ensuring timely and accurate information-sharing across departments.

Key Responsibilities

Campus Ambassadership & Reception

Serve as a front-facing representative; greet visitors, manage phone and email inquiries, and execute visitor screening and check-ins via school systems (SchoolPass, Ruvna) to maintain strict access control.

Safety & Surveillance

Conduct routine security rounds to assess risks, monitor campus surveillance systems (Milestone XProtect), look for irregular activity, and maintain a vigilant, approachable security presence.

Operational & Logistics Support

Partner with the Supervisor to manage incoming mail, sort package deliveries, update campus athletic/event calendars, and assist with general logistics or vendor coordination.

Event Coordination & Traffic Flow

Collaborate cross-departmentally with Athletics, Facilities, and Auxiliary Programs to support seamless event setups, breakdowns, and safe vehicle parking/traffic flow during peak periods.

Emergency Readiness

Maintain an expert working knowledge of Pingry's emergency response protocols and communication platforms, confidently supporting monthly safety drills and critical incidents.

Honor Code Stewardship

Model the school's core values of integrity and respect in every daily interaction with students, faculty, and the public.

Qualifications & Requirements

• High school diploma or equivalent is required.
• Prior experience in a school, hospitality, operations, or a highly visible front-facing environment is strongly preferred.
• Excellent organizational, oral, and written interpersonal communication skills, with the ability to foster collaborative relationships with diverse internal and external stakeholders.
• Valid First Aid/CPR/AED certification (or the willingness to obtain accreditation upon hire via school-provided training).
• Ability to prioritize and manage multiple time-sensitive tasks independently in a fast-paced environment.
• Physical ability to remain in a stationary position for extended periods, regularly traverse or move across a multi-building campus to conduct safety checks, and safely transport or position event equipment or package deliveries weighing up to 50 lbs.
• A deep commitment to fostering a diverse, equitable, and inclusive community aligned with the mission, pillars, and DEIB values of The Pingry School.

The salary range for this position is $22-$28/hour. Final compensation will be determined based on experience and education.

Pingry offers a comprehensive benefits package to full-time employees,

• including, but not limited to, medical, dental, and vision coverage
• retirement plans with employer matching
• life and disability insurance
• tuition remission for employees' children
• and access to wellness and professional development resources

A full list of benefits is available at www.pingry.org/careers.

The Pingry School aspires to be an anti-racist community and is committed to the principles of Diversity, Equity, and Inclusion.

Pingry is proud to be an equal opportunity employer.

The Pingry School's employment policy is that individuals will receive equal opportunity in all matters pertaining to recruitment, employment, salary, promotion, and assignment, regardless of race, religion, color, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy status, genetic information, marital status, amnesty or status as a covered veteran, or other basis proscribed by federal, state, and local law.

All employment is decided based on qualifications, merit, and business need.