Base Credentialing & Access Specialist

Akima Infrastructure Services; Tullahoma (TN); On-site; USD 25,000 - 39,000; Full time

Job summary

Akima Intra-Data, based at Arnold Air Force Base, seeks a customer service professional to issue Common Access Cards (CAC) and other base credentials to military personnel, retirees, dependents, DoD civilians, contractors, and visitors. You will verify identities, explain ID policies, and maintain strict security over sensitive data.

The role requires U.S. citizenship, ability to obtain a public trust clearance, and a high school diploma.

Qualifications

• U.S. citizenship required.
• Ability to obtain public trust clearance.
• High school diploma or equivalent.

Responsibilities

• Verify and issue DoD credentials to military personnel, retirees, dependents, DoD civilians and base contractors.
• Use DoD credentialing systems (CAC) and bases infrastructure to issue and update credentials.
• Maintain accuracy of personal data and reflect changes in credentials.
• Terminate credentials and process revocations as needed.
• Explain policies on military IDs and entitlements to customers.
• Issue other base access credentials to visitors and contractors.
• Protect privacy and confidentiality of personnel data.
• Perform additional duties as assigned.

Education

High School Diploma or equivalent

Job description

Akima Intra-Data, based at Arnold Air Force Base, seeks a customer service professional to issue Common Access Cards (CAC) and other base credentials to military personnel, retirees, dependents, DoD civilians, contractors, and visitors. You will verify identities, explain ID policies, and maintain strict security over sensitive data.

The role requires U.S. citizenship, ability to obtain a public trust clearance, and a high school diploma.