Document Preparation Clerk with Security Clearance

Akima Infrastructure Services; Tullahoma (TN); On-site; USD 25,000 - 39,000; Full time

Job summary

Akima Intra-Data, based at Arnold Air Force Base, seeks a customer service professional to issue Common Access Cards (CAC) and other base credentials to military personnel, retirees, dependents, DoD civilians, contractors, and visitors. You will verify identities, explain ID policies, and maintain strict security over sensitive data.

The role requires U.S. citizenship, ability to obtain a public trust clearance, and a high school diploma.

Qualifications

• U.S. citizenship required.
• Ability to obtain public trust clearance.
• High school diploma or equivalent.

Responsibilities

• Verify and issue DoD credentials to military personnel, retirees, dependents, DoD civilians and base contractors.
• Use DoD credentialing systems (CAC) and bases infrastructure to issue and update credentials.
• Maintain accuracy of personal data and reflect changes in credentials.
• Terminate credentials and process revocations as needed.
• Explain policies on military IDs and entitlements to customers.
• Issue other base access credentials to visitors and contractors.
• Protect privacy and confidentiality of personnel data.
• Perform additional duties as assigned.

Education

High School Diploma or equivalent

Job description

Customer service position providing access credentials to visitors at Arnold Air Force Base, as well as identification cards (military ID and other common access cards) to base employees.

Responsibilities

• Conduct verification and issue all Department of Defense (DoD) credentials to military, military retirees, and military dependents, DoD civilians and base contractor personnel.
• Use Air Force systems and workstations to issue the Common Access Card (CAC).
• Update CACs as necessary to reflect changes in personal information.
• Terminate CACs as necessary and execute revocation requests.
• Explains military ID policies and entitlements to customers.
• Issue other base access credentials to visitors such as vendors and test customers.
• Account for and maintain security for all DoD Forms used in producing base credentials.
• Verify, prepare and issue various types of entry and identification credentials.
• Responsible for protecting the privacy/confidentiality of personnel data.
• Performs other duties as assigned.

Qualifications

• Must be a U.S. Citizen to work at Arnold AFB.
• Must be able to obtain and maintain a public trust clearance.
• Must have a minimum of a High School Diploma or equivalent.
• Must be able to obtain/maintain qualification and authority to carry firearms.

Desired Qualification

* Two-year's work experience in a related position such as driver's license agency, bank teller, office assistant or similar setting dealing with the public.

Job ID 2026-26102

Work Type On-Site

Company Description

Akima Intra-Data (AID), an Akima company, is not just another federal logistics services provider. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At AID, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, AID provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, AID delivers flexible, full-spectrum facilities, maintenance, and repair and logistics services that enable our customers to reduce operating costs, improve productivity, and enhance the value of their existing assets. As an AID employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.