BAS Service Tech Level 3

Insight Global; Fort Worth (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Insight Global is seeking a Controls Service Technician III to independently troubleshoot, repair, and maintain building automation systems across commercial facilities. The role supports programming modifications, system upgrades, and network connectivity initiatives within a collaborative service organization.

The candidate should have a strong controls background, excellent customer service, and the ability to diagnose and resolve BAS and HVAC control issues while growing their technical

Qualifications

• 3-6 years of building automation or controls service experience.
• Experience troubleshooting BAS systems and HVAC control sequences.
• Working knowledge of IP networking and BAS communications.
• Experience modifying control programs and graphics.
• Ability to work independently on most service calls.
• Strong customer service and communication skills.
• Valid driver's license with acceptable driving record.
• Ability to pass background and pre-employment screening.
• Experience with multiple building automation platforms.
• Niagara experience or similar open-platform controls experience.
• Experience supporting system upgrades and controller replacements.
• Experience with BAS and mechanical equipment integrations.
• Controls-related technical certifications or manufacturer training.

Responsibilities

• Troubleshoot, diagnose, and repair building automation systems and HVAC equipment.
• Investigate alarms, communication issues, and system performance problems.
• Modify control programming, graphics, and databases.
• Assist with firmware, software, workstation, and controller upgrades.
• Perform preventative maintenance and scheduled service work.
• Troubleshoot BACnet, Modbus, and IP-based communications.
• Configure controllers, workstations, and field devices.
• Communicate with building operators and facility personnel.
• Perform testing and verify system performance.
• Provide customer training on BAS features and operation.
• Complete service reports, work orders, and technical documentation.
• Support senior technicians on complex troubleshooting efforts.
• Mentor junior technicians and promote team collaboration.

Skills

Building automation

Troubleshooting BAS

HVAC control systems

IP networking

Customer service

Communication skills

Valid driver's license

Background check ready

Multiple BAS platforms

Tools

Niagara

Open-platform controls

Job description

Job Description

Insight Global is seeking a Controls Service Technician III for a top building automation and HVAC solutions client. This candidate will independently troubleshoot, repair, and maintain building automation systems across commercial facilities while supporting programming modifications, system upgrades, and network connectivity initiatives. The ideal candidate will have a strong controls background, excellent customer service skills, and the ability to diagnose and resolve BAS and HVAC control issues while continuing to grow their technical expertise within a collaborative service organization.

Day-to-Day:

• Troubleshoot, diagnose, and repair building automation systems and HVAC equipment
• Investigate alarms, communication issues, and system performance problems
• Modify control programming, graphics, and databases
• Assist with firmware, software, workstation, and controller upgrades
• Perform preventative maintenance and scheduled service work
• Troubleshoot BACnet, Modbus, and IP-based communications
• Configure controllers, workstations, and field devices
• Communicate with building operators and facility personnel
• Perform testing and verify system performance
• Provide customer training on BAS features and operation
• Complete service reports, work orders, and technical documentation
• Support senior technicians on complex troubleshooting efforts
• Mentor junior technicians and promote team collaboration

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 3-6 years of building automation or controls service experience
• Experience troubleshooting BAS systems and HVAC control sequences
• Working knowledge of IP networking and BAS communications
• Experience modifying control programs and graphics
• Ability to work independently on most service calls
• Strong customer service and communication skills
• Valid driver's license with acceptable driving record
• Ability to pass background and pre-employment screening
• Experience with multiple building automation platforms
• Niagara experience or similar open-platform controls experience
• Experience supporting system upgrades and controller replacements
• Experience with BAS and mechanical equipment integrations
• Controls-related technical certifications or manufacturer training