Bartender Supervisor

Margaritaville; Missouri; On-site; USD 10,000 - 60,000; Full time

Job summary

Join Margaritaville Lake Resort as a Beverage Supervisor, responsible for leading the beverage team and ensuring exceptional service in a fun and family-oriented environment. This full-time role offers competitive pay and comprehensive benefits, including health insurance and a 401(k). Ideal candidates will have prior bartending and supervisory experience, with strong leadership and customer service skills.

Benefits

401(k)

Dental insurance

Health insurance

Paid time off

Room Discounts

Qualifications

• At least 1 year of progressive experience in a hotel or related field.
• Must have previous supervisory responsibility.
• Ability to work in high-pressure situations.

Responsibilities

• Supervising several food and beverage outlets.
• Maintaining cocktail and liquor menus.
• Organizing staff training sessions.

Skills

Leadership

Customer Service

Conflict Resolution

Job description

Join the team and love your job!

The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and where better to experience that than in the food and beverage outlets? With good pay, extensive benefits and a family atmosphere, we are looking for a strong leader with excellent knowledge of food & beverage service to lead the beverage team to be better than the best!

Job Type: Full Time

Pay $ 16.00 Per Hour

Age Requirement: Must be at least 21 years of ageReports to: Director of Food and Beverage, Banquets Department

Must Have Previous Bartending Experience

As a Beverage Supervisor, you are an expert in the bartending arena and are confident in delivering an excellent service to every guest, every time, and will lead by example to ensure the whole team is constantly re-evaluating what it looks like to be better than the best!

Responsibilities include:

• Supervising several outlets at once throughout the resort.
• Maintaining updating cocktail and liquor menus in conjunction with F&B Management.
• Maintains inventory control, price setting, and receiving of all liquor and related supplies in conjunction with F&B Management.
• Assure that opening/closing checklist is completed and that the restaurant is prepared for opening/closing.
• Organize staff training sessions with vendors in conjunction with F&B Manager.
• Maintaining the bar equipment par.
• Seeking out latest trends and products in industry and sharing with F&B Management.
• Cocktail development for seasonal and trend changes.
• Monitors the provision of positive customer service by assigned staff.
• Assists in supervising assigned staff.
• Resolves routine problems encountered in performance of work assignments.
• Performs other related duties as assigned.
• Thorough knowledge of product recipes and proper service procedures. Responsible for all products stocked and requisitioned to the bar.
• Collection of money generated as revenue and the proper deposit made at the end of each shift.
• Proper recordkeeping on guest checks at the point of sale.
• Thorough knowledge of Micros system and codes.
• Responsible for bar set-up at the beginning of each shift. Responsible for closing the bar and restocking used items. Responsible for cleanliness of the bar and reporting all maintenance needs to the manager.
• Monitor and adhere to the rules and regulations established by the TABC; includes monitoring of guest consumption and knowledge of procedures for handling intoxicated guests.
• Thorough knowledge of and correct application of all hotel policies, procedures, and practices.
• Responsible for maintaining hotel standards of excellence relating to attitude, customer service, employee relations, and job performance.
• Responsible for guest relations including guest's name and product preferences.
• Attendance and involvement at all scheduled meetings and training sessions.

Personal Skills

• At least 1 year of progressive experience in a hotel or a related field required.
• Previous supervisory responsibility preferred.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
• Must work well in stressful high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.

Physical Requirements

• Must be able to be on feet for extended periods of time.
• Must be able to work outside in extreme heat
• Minimum lifting and/or pulling of 40 pounds using proper lifting techniques.
• If weight exceeds 40 pounds, asking for assistance is required.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Reading hearing, writing.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Source: Driftwood Hospitality