Bartender Supervisor

Bentley Legacy Group; Dallas (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Bentley Legacy Group seeks a Food & Beverage Supervisor to support the Food & Beverage Manager in delivering top-quality service while monitoring payroll and overhead costs. The role focuses on improving F&B sales revenues and maintaining high standards across the department.

Responsibilities include coaching, cost control, inventory reconciliations, scheduling, and promoting promotional ideas to boost revenue.

Qualifications

• At least 1 year of progressive experience in a hotel or related field.
• High School diploma or equivalent.
• College coursework in related field helpful.
• Must be fluent in English, both written and verbal.
• Operational knowledge of Microsoft Office suite.

Responsibilities

• Assist Food and Beverage Manager in maintaining costs.
• Maintain service standards and coaching sessions.
• Follow up on accidents or guest complaints in the F&B Department.
• Monitor servers' cash overages and shortages.
• Assist in wage progress and productivity reports.
• Assist in staff schedules according to forecast.
• Assist in monthly F&B inventories and reconciliations.
• Ensure all side work duties are completed by servers.
• Assist in developing promotional ideas and sales efforts.
• Assist in preparing for and conducting employee performance appraisals.
• Maintain and improve the quality and presentation of all food products.
• Perform any other duties as requested by management.

Skills

Customer service

Multi-tasking

Problem solving

Detail oriented

Stress management

Education

High School Diploma or equivalent

College coursework

Tools

POS system

Microsoft Office

Job description

Description

The Food & Beverage Supervisor is responsible for assisting the Food and Beverage Manager in ensuring top quality Food and Beverage service while maintaining adherence to budgeted payroll and overhead costs. Also responsible for continually working toward improving Food and Beverage sales revenues.

Responsibilities

• Approach all encounters with guests and associates with a smile.
• Assist Food and Beverage Manager in maintaining food and beverage costs.
• Maintain service standards throughout the department by using such quality control instruments as Standard of the Week and coaching sessions.
• Immediately follow up on accidents problems or guest complaints in the Food and Beverage Department.
• Monitor and follow up on all servers' cash overages and shortages.
• Maintain proper consistent disciplinary actions for all Food and Beverage employees.
• Be familiar with P.O.S. system used in the hotel.
• Assist the Food and Beverage Manager in wage progress and productivity reports for Food and Beverage Department.
• Assist in preparation of staff schedules according to forecast.
• Assist in monthly food and beverage inventories and reconciliations.
• Ensure all side work duties are completed by servers.
• Assist Food and Beverage Manager in developing promotional ideas.
• Initiate and promote sales efforts for all service personnel.
• Assist the Food and Beverage Manager in preparing for and conducting employee performance appraisals.
• Assist the Food and Beverage Manager and Food Production Manager in maintaining and improving the quality and presentation of all food products.
• Perform any other duties as requested by management.

Requirements

• At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.
• Must be fluent in English, both written and verbal
• An operational knowledge of Microsoft Office suite
• Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve.
• Must work well in stressful high pressure situations.