Food & Beverage Supervisor

your employer; Eggertsville (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Your organization seeks a Food & Beverage Supervisor to oversee daily service, lead a team, and ensure top-notch guest experiences. The role emphasizes staff training, compliance with health and safety standards, and collaboration with kitchen and bar teams to deliver seamless service.

Candidates should have at least 2 years in a supervisory F&B role, strong communication, and a solid understanding of food safety. This position supports overall dining quality and profitability.

Qualifications

• Minimum 2 years in a supervisory role in F&B.
• Strong knowledge of food safety and sanitation standards.
• Excellent communication and customer service skills.
• Ability to lead and motivate a team.
• High school diploma or equivalent; hospitality degree preferred.

Responsibilities

• Supervise and coordinate daily food and beverage service operations.
• Manage, train, and motivate staff to maintain high performance and standards.
• Monitor inventory levels, place orders, and control costs to maximize profitability.
• Ensure compliance with health, safety, and sanitation regulations, with regular inspections and training.
• Handle customer inquiries, feedback, and complaints professionally to maintain guest satisfaction.
• Collaborate with kitchen and bar teams to ensure timely and accurate order fulfillment.
• Prepare reports on sales, labor, and inventory for management review.

Skills

Team leadership

Customer service

Food safety knowledge

Communication

Education

High school diploma or equivalent

Hospitality management degree preferred

Tools

POS systems

Inventory software

Job description

We are an organization driven by our Guiding Principles – Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus. We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service.

About the Role:

The Food & Beverage Supervisor plays a pivotal role in ensuring the seamless operation of food and beverage services within the establishment. This position is responsible for overseeing daily activities, managing staff, and maintaining high standards of customer service and product quality. The supervisor ensures compliance with health and safety regulations while optimizing operational efficiency and guest satisfaction. They act as a liaison between management and front-line employees, fostering a positive work environment and addressing any issues promptly. Ultimately, the role aims to enhance the overall dining experience, contributing to the establishment's reputation and profitability.

Minimum Qualifications:

• High school diploma or equivalent; a degree or certification in hospitality management is preferred.
• At least 2 years of experience in a supervisory role within the food and beverage industry.
• Strong knowledge of food safety and sanitation standards.
• Proven ability to manage and lead a team effectively.
• Excellent communication and customer service skills.

Preferred Qualifications:

• Certification in food safety (e.g., ServSafe) or related credentials.
• Experience with inventory management and point-of-sale (POS) systems.
• Familiarity with budgeting and cost control practices.
• Previous experience in a high-volume or upscale dining environment.
• Bilingual abilities to communicate with diverse staff and clientele.

Responsibilities:

• Supervise and coordinate daily food and beverage service operations to ensure smooth and efficient service delivery.
• Manage, train, and motivate food and beverage staff to maintain high performance and adherence to company standards.
• Monitor inventory levels, place orders, and control costs to maximize profitability while minimizing waste.
• Ensure compliance with health, safety, and sanitation regulations, conducting regular inspections and staff training.
• Handle customer inquiries, feedback, and complaints professionally to maintain high levels of guest satisfaction.
• Collaborate with kitchen and bar teams to ensure timely and accurate order fulfillment.
• Prepare reports on sales, labor, and inventory for management review.