Bartender/Server (Full-Time) | Smith Tower

Columbia Hospitality; Seattle (WA); On-site; USD 51,878,000 - 70,187,000; Full time

Benefits offered by this job

Hourly wage $21.30

Paid daily

Paid time off & Holidays

Medical benefits

Dental benefits

Vision benefits

Disability insurance

401K

HSA/FSA plans

Referral bonus

Employee discount – lodging, dining, &

Volunteer opportunities

Online learning platform

Pet insurance discounts

Ticket and theme park discounts

EAP - Employee Assistance Program

Committee and task force opportunities

Job summary

Columbia Hospitality is hiring a Bartender/Server for the Smith Tower observatory and bar in Seattle. This hybrid role blends bartending with attentive service, crafting curated cocktails while engaging guests in an iconic historic setting.

You’ll balance beverage preparation, guest interactions, and event support, ensuring consistent quality and safety. This position emphasizes hospitality excellence, teamwork, and a passion for memorable experiences at a premier location.

Qualifications

• Must be able to read, write and speak English fluently.
• Excellent communication and interpersonal skills.
• Experience in a high-volume hospitality environment is preferred.

Responsibilities

• Take orders accurately as a hybrid bartender/server and accommodate dietary requests.
• Prepare alcoholic and non-alcoholic beverages following recipes.
• Maintain up-to-date knowledge of offerings and menu changes.
• Present cocktails and other drinks with attractive, consistent presentation.
• Keep bar area clean, organized and glassware washed as needed.
• Assist in dining area upkeep and bussing as required.
• Deliver warm, attentive service to every guest throughout their visit.
• Know menu items well and confidently make recommendations.
• Participate in banquets/catering events as directed by management.
• Adhere to food safety and Washington State liquor laws.
• Address guest concerns promptly and professionally.
• Perform other duties as assigned by management.

Job description

Bartender/Server | Smith Tower

Let’s start off with the most important part – what’s in it for you:

The Perks

• Eligibility of perks is dependent upon job status
• Hourly Wage: $21.30
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
• Tip Pooling Eligible

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

Bartender/Server

Step into the historic landmark of the Smith Tower Observatory & Bar, where each cocktail is a carefully crafted masterpiece, and every detail tells a story. In this hybrid role as a Bartender/Server in our iconic establishment, you'll channel the spirit of the prohibition era, delighting guests with curated libations and personalized experiences. From meticulously measured ingredients to engaging conversations, you'll ensure that every visit to our bar is a journey into the heart of vintage charm and unforgettable fun.

What’s you’ll do:

THE BRASS TACKS

• Working as a hybrid bartender and server taking orders accurately and efficiently, ensuring all special requests and dietary restrictions are accommodated with care.
• Responsible for preparing all alcoholic and non-alcoholic beverage orders for the bar area guests and service team in accordance with recipe standards.
• Maintain daily knowledge of food and beverage offerings, including menu changes and sold-out items.
• Ensure attractive, consistent presentation of all cocktails and non‑alcoholic beverages.
• Keeping the bar area clean and organized and consistently washing glassware and barware as needed.
• Maintains cleanliness in and around the dining area, including bussing and wiping down tables.
• Delivering a warm and welcoming experience to every guest, providing attentive and exceptional service throughout their visit.
• Demonstrates in-depth knowledge of our menu items, including our curated cocktails, and confidently making recommendations to enhance the guest experience.
• Work as a banquet/catering bartender private events, promotional/consumer events, and meetings as instructed by F&B Manager and Banquet Captain.
• Adherence to all food safety and health practices.
• Adherence to all Washington State Liquor Laws, including the practice of valid ID checks.
• Proactively addressing any guest concerns or feedback, going above and beyond to exceed expectations and resolve issues swiftly.
• Other duties as assigned by management

THE NITTY GRITTY

• Previous experience in a high-volume restaurant or hospitality environment preferred.
• The ability to read, write and speak English fluently is required to read, analyze, and interpret regulations.
• Exceptional communication and interpersonal skills, with a genuine passion for hospitality, tourist attractions, and guest service excellence.
• Strong guest service skills with the ability to be solutions oriented.
• The ability to perform essential functions and a computerized point of sale system.
• Ability to stand up and down for more than three (3) hours at a time.
• The ability to de‑scalate, be organized, and handle busy operations.
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays.
• Ability to lift (25+) Pounds.
• Basic math skills required.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

The Fine Print

Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award‑winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

Where you’ll work:

In 1914, Smith Tower became the first skyscraper in Seattle, and the tallest building west of the Mississippi River. More than 100 years later, a new Smith Tower visitor experience has reinvigorated this local icon to the delight of visitors and tenants alike. Visitors can now enjoy Smith Tower like they've never seen before. Today, it features an entirely new visitor experience including a ground-floor gathering place with gifts, souvenirs and treats, observational deck and bar where you can enjoy a locally inspired menu of shareable plates and classic cocktails.

Smith Tower carries on its legacy of memory‑making through leading tours that provide fascinating insight into the building's renowned past and legendary mysteries, hosting private events, and providing breathtaking views from every angle of the open‑air Observatory.

The Fine Print

Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award‑winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.